Information

Tender reference number	CEDEFOP/2023/OP/0002
Title	ICT Helpdesk Services
Description	Estimated volume over 4 years:— for lot 1: 2 000 person days and 800 hours overtime,— for lot 2: 1 800 person days and 800 hours overtime.
Contract type	Services
Procedure type	Open procedure
Status	Closed
Published on TED
Submission Method	Electronic
Tenders may be submitted	All lots
Maximum number of lots	2
Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)	Framework agreement
Address of the buyer profile: (URL)
Main CPV	72610000

Conditions for participation

Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers	Please consult the procurement documents available at the address indicated in Section I.3).
Economic and financial standing - List and brief description of selection criteria	Selection criteria as stated in the procurement documents
Economic and financial standing- Minimum level(s) of standards possibly required	Selection criteria as stated in the procurement documents
Technical and professional ability - List and brief description of selection criteria	Selection criteria as stated in the procurement documents
Technical and professional ability - Minimum level(s) of standards possibly required	Selection criteria as stated in the procurement documents

Milestones

TED publication date	24/03/2023 00:00
Question deadline	19/04/2023 23:59 UTC+03:00
Answer deadline	21/04/2023 23:59 UTC+03:00
Time limit for receipt of tenders	28/04/2023 15:59 UTC+03:00
Conditions for opening tenders (date)	02/05/2023 12:00 UTC+03:00

Lots

Lot number	Title	Description
Lot 1	ICT Helpdesk Services for Cedefop, Thessaloniki	Estimated volume over 4 years: 2 000 person days and 800 hours overtime.
Lot 2	ICT Helpdesk Services for ENISA, Athens	Estimated volume over 4 years: 1 800 person days and 800 hours overtime.

Notices

Reference	Notice type	Publication date
2023/S 060-174959	Contract notice	24/03/2023 00:00