Call for tenders' details

Title:
Operations and User Support (ATLAS)
Contracting authority:
Court of Justice of the European Union (CJEU)
TED publication date:
09/10/2023
Time limit for receipt of tenders:
15/02/2024
Status:
Closed
Information
COJ-PROC-23/002
Operations and User Support (ATLAS)
The aim of the present contract is the provision of the following services:— fixed price service:—— information technologies support service (support level 1, support level 2, support level 3), transversal services, on-call service and planned changes service,—— telephone switchboard services;— on-demand services:—— on-demand support complementary services,—— on-demand support services for multimedia,—— on-demand Interventions.The detailed description of these services is available in the technical specification (appendix TEC 6).
Services
Open procedure
Closed
Checked
Framework agreement
Best price-quality ratio
49,300,000.00 EUR
49,300,000.00 EUR
72000000
LU
Additional CPV Supplementary CPV
72253000
72511000
72514000
72253200
72253100
Conditions for participation
The tenderer must have the necessary legal capacity to carry out the professional activity covered by the contract (entry in the relevant commercial or professional register, social security entry, VAT entry, authorisation of establishment, etc.) in accordance with the legislation of the state where it is established.Where the contract is awarded to a tenderer established in a state other than the Grand Duchy of Luxembourg, it must demonstrate, before the contract is signed, that it meets the conditions for the provision of the services or the execution of the work covered by the contract in accordance with the Luxembourg legislation applicable to the freedom to provide services or the freedom of establishment and, in particular, that it has obtained the relevant authorisation of establishment. If these conditions are not met within the time limit set by the Court of Justice, the latter may review the award decision, reject the tender concerned and award the contract to another tenderer in accordance with the award criteria.
Selection criteria as stated in the procurement documents
Selection criteria as stated in the procurement documents
Selection criteria as stated in the procurement documents
Selection criteria as stated in the procurement documents
Milestones
09/10/2023 00:00
15/02/2024 15:00
16/02/2024 10:00
Lots The call for tenders has no lots.
Notices
Reference Notice type Publication date
2024/S 021-060141
Corrigendum
30/01/2024 00:00
2023/S 250-792203
Corrigendum
28/12/2023 00:00
2023/S 232-728545
Corrigendum
01/12/2023 00:00
2023/S 194-606202
Contract notice
09/10/2023 00:00