Information

Tender reference number	06A50/2023/M066
Title	AO 23-066 – Framework contract for the provision of Buildings Helpdesk services (two lots)
Description	Provision of Buildings HelpDesk services (two lots):— Lot 1: dispatching services and monitoring of intervention requests within the Buildings Helpdesk for buildings occupied by the European Parliament in Brussels, Luxembourg and Strasbourg and liaison offices;— Lot 2: maintenance, development and update of the software solution.
Contract type	Services
Procedure type	Open procedure
Status	Closed
Published on TED
Estimated total value	4,551,000.00 EUR
Main CPV	79512000

Milestones

TED publication date	29/09/2023 00:00
Question deadline	19/10/2023 23:59 UTC+02:00
Answer deadline	25/10/2023 23:59 UTC+02:00
Time limit for receipt of tenders	06/11/2023 23:59
Conditions for opening tenders (date)	13/11/2023 10:00

Lots

Lot number	Title	Description
Lot 1	Lot 1: Dispatching services and monitoring of intervention requests within the Buildings Helpdesk for buildings occupied by the European Parliament	Dispatching services and monitoring of intervention requests within the Buildings Helpdesk for buildings occupied by the European Parliament in Brussels, Luxembourg, Strasbourg and liaison offices.
Lot 2	Maintenance, development and update of the software solution	Maintenance, development and update of the software solution.

Notices

Reference	Notice type	Publication date
2023/S 188-585846	Contract notice	29/09/2023 00:00