Call for tenders' details

Title:
Provision of IT development and maintenance services.
Contracting authority:
European Union Intellectual Property Office (EUIPO)
TED publication date:
27/01/2017
Time limit for receipt of tenders:
02/03/2017
Status:
Closed
Information
AO/024/16.
Provision of IT development and maintenance services.
The scope of the present call for tender, divided into 3 lots, is to obtain provision of services for IT software development and maintenance services. The related lots are as follows: — lot 1 — software development and maintenance services, — lot 2 — SAP development and maintenance services, — lot 3 — requirements analysis services. The purpose of this call for tender is the signature of framework contracts under the cascade mechanism, for which the term of each framework contract is as follows by lot: — lot 1: initially 2 years, renewable for 3 successive periods each lasting 1 year, for a maximum duration of 5 years, — lot 2: initially 2 years, renewable for 3 successive periods each lasting 1 year, for a maximum duration of 5 years, — lot 3: for a maximum duration of 2 years.
Services
Open procedure
Closed
Checked
One or more lot
Framework agreement
Conditions for participation
Selection criteria as stated in the procurement documents
Selection criteria as stated in the procurement documents
Selection criteria as stated in the procurement documents
Selection criteria as stated in the procurement documents
Milestones
27/01/2017 00:00
N/A
N/A
02/03/2017 13:00
03/03/2017 11:00
Lots
Lot number Title Description
Lot 1 Software development and maintenance services Software development and maintenance services (new projects, corrective maintenance and adaptive maintenance) for EUIPO. Contractors will ensure the provision of computer services for the prototyping, design, graphic design, development, testing and installation of information systems, as well as the provision of technical documentation, training and maintenance for these systems. The information systems concerned may cover the whole life cycle and processing of the various stages of the registration of trade marks and designs, such as examination, opposition, cancellation, payment, communication with users as well as any other specific service in this context. The Internet services may include electronic filing, electronic communication, trade mark and design consultation systems and portal facilities, all of which may have internal and external users.
Lot 2 SAP development and maintenance services SAP development and maintenance services. These are services for the provision of development, implementation, maintenance and administration of SAP software products. These products may include any business support information system concerned by the operational aspects of EUIPO, from human resources, finance, statistics and reporting, etc.
Lot 3 Requirements analysis services Requirements analysis services. Services to carry out tasks that go into determining the needs or conditions to meet for a new or altered product, taking account of the possibly conflicting requirements of the various stakeholders, such as administrators and users. At the end, the contractor must produce a software requirements specifications document which contains a description of the behaviour of the system to be developed. All requirements must be actionable, measurable, testable, related to identified business needs or opportunities, and defined to a level of detail sufficient for system design.
Notices
Reference Notice type Publication date
2017/S 025-043354 Corrigendum 04/02/2017 00:00
2017/S 019-030990 Contract notice 27/01/2017 00:00