Call for tenders' details

Title:
AO 10553 First level helpdesk and surveys for users of the Publications Office's...
Contracting authority:
Publications Office of the European Union (OP)
TED publication date:
12/03/2014
Time limit for receipt of tenders:
30/04/2014
Status:
Closed
Information
AO 10553.
AO 10553 First level helpdesk and surveys for users of the Publications Office's electronic services and other products
The scope of this call for tender is the provision of a first level helpdesk for the users of the Publications Office's electronic services (lot 1) and the provision of surveys about the same products (lot 2).
Services
Open procedure
Closed
Checked
Milestones
12/03/2014 00:00
23/04/2014 23:59
N/A
N/A
30/04/2014 23:59
07/05/2014 14:30
Lots
Lot number Title Description
Lot 1 First level helpdesk for users of the Publications Office's electronic services and other products Provision of information and assistance (by telephone, fax, mail or e-mail, as well as other future forms of electronic delivery) to the users of electronic and other products, services, and activities of the Publications Office.
Lot 2 Surveys assessing the impact and the effectiveness of the Publications Office's publications and online services Conducting surveys (mainly via e-mail, social media and dedicated websites) assessing the impact and the effectiveness of the Publications Office's publications and online services.
Notices
Reference Notice type Publication date
2014/S 050-082717 Contract notice 12/03/2014 00:00