Call for tenders' details
Information
Tender reference number
COJ-PROC-18/025
Title
Design, implementation and operation of IT solutions for the Court of Justice
Description
The purpose of this contract is the provision of the following services:— analysis and design of IT solutions (new, or development of those existing),— detailed technical specification of IT solutions (new, or development of those existing) based on a design file,— implementation of IT solutions (new, or development of those existing) (based on a design file and detailed technical specifications),— correction of IT solutions operating errors and level 3 support,— licencing IT solutions (new, or development of those existing),— management of the development framework,— level 1 and 2 user support (IT, mobile and telephone Helpdesk),— operation of the Court's infrastructures (including networks and multimedia),— telephone switchboard.
Contract type
Services
Procedure type
Open procedure
Status
Closed
Published on TED
Milestones
TED publication date
06/03/2019 00:00
Question deadline
10/04/2019 23:59 UTC+02:00
Answer deadline
12/04/2019 23:59 UTC+02:00
Time limit for receipt of tenders
17/04/2019 23:59
Conditions for opening tenders (date)
29/04/2019 15:00
Lots
Lot number
Title
Description
Lot 1
Analysis, design and licensing of IT solutions
— IT solutions analysis and design,— IT solutions licencing.
Lot 2
Implementation of IT solutions
— technical specification for IT solutions,— implementation of IT solutions,— correction of IT solutions and level 3 support,— management of the development framework.
Lot 3
User support operations
— Helpdesk,— operation of infrastructures,— telephone switchboard,— support and infrastructure on demand,— multimedia assistance.
Notices
Reference
Notice type
Publication date
2019/S 046-104556
Contract notice
06/03/2019 00:00