Call for tenders' details
Tender reference number
Design, implementation and operation of IT solutions for the Court of Justice
The purpose of this contract is the provision of the following services:— analysis and design of IT solutions (new, or development of those existing),— detailed technical specification of IT solutions (new, or development of those existing) based on a design file,— implementation of IT solutions (new, or development of those existing) (based on a design file and detailed technical specifications),— correction of IT solutions operating errors and level 3 support,— licencing IT solutions (new, or development of those existing),— management of the development framework,— level 1 and 2 user support (IT, mobile and telephone Helpdesk),— operation of the Court's infrastructures (including networks and multimedia),— telephone switchboard.
Published on TED
TED publication date
Time limit for receipt of tenders
Conditions for opening tenders (date)
Lot 1 Analysis, design and licensing of IT solutions
— IT solutions analysis and design,— IT solutions licencing.
Lot 2 Implementation of IT solutions
— technical specification for IT solutions,— implementation of IT solutions,— correction of IT solutions and level 3 support,— management of the development framework.
Lot 3 User support operations
— Helpdesk,— operation of infrastructures,— telephone switchboard,— support and infrastructure on demand,— multimedia assistance.