Call for tenders' details

Title:
End-User Support Services – Service Mode (EUSS-SM)
Contracting authority:
European Commission, DG Informatics (DIGIT)
TED publication date:
07/11/2019
Time limit for receipt of tenders:
22/01/2020
Status:
Open
Information
DIGIT/A3/PO/2018/015
End-User Support Services – Service Mode (EUSS-SM)
End-user support services for the Digital Workplace and for Information Systems provided to the European Commission and executive agencies. See Internet address provided in Section I.3).
Services
Open procedure
Open
Checked
All lots
Framework agreement
https://ec.europa.eu/info/funding-tenders/tender-opportunities-department/informatics-tenders-and-contracts_en
72000000
Conditions for participation
Selection criteria as stated in the procurement documents
Selection criteria as stated in the procurement documents
Selection criteria as stated in the procurement documents
Selection criteria as stated in the procurement documents
Milestones
07/11/2019 00:00
N/A
N/A
22/01/2020 15:00
24/01/2020 10:30
Lots
Lot number Title Description
Lot 1 End-User Support Services for the Digital Workplace (EUSS-DWP) End-user support services for the Digital Workplace related to the IT service management for the integrated and consolidated IT desktop enviromnent of the European Commission and the Executive Agencies. For further information, see the Internet address provided in Section I.3).
Lot 2 End-User Support Services for Information Systems (EUSS-IS) End-user support services for Information Systems (EUSS-IS) for the support of the information systems, their users and service infrastructure. For further information, see the Internet address provided in Section I.3).
Notices
Reference Notice type Publication date
2019/S 215-526600 Contract notice 07/11/2019 00:00