Call for tenders' details
Information
Tender reference number
DIGIT/A3/PO/2018/015
Title
End-User Support Services – Service Mode (EUSS-SM)
Description
End-user support services for the Digital Workplace and for Information Systems provided to the European Commission and executive agencies. See Internet address provided in Section I.3).
Contract type
Services
Procedure type
Open procedure
Status
Closed
Published on TED
Submission Method
Electronic
Tenders may be submitted
All lots
Maximum number of lots
Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)
Framework agreement
Address of the buyer profile: (URL)
https://ec.europa.eu/info/funding-tenders/tender-opportunities-department/informatics-tenders-and-contracts_en
Main CPV
72000000
Conditions for participation
Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers
Economic and financial standing - List and brief description of selection criteria
Selection criteria as stated in the procurement documents
Economic and financial standing- Minimum level(s) of standards possibly required
Selection criteria as stated in the procurement documents
Technical and professional ability - List and brief description of selection criteria
Selection criteria as stated in the procurement documents
Technical and professional ability - Minimum level(s) of standards possibly required
Selection criteria as stated in the procurement documents
Milestones
TED publication date
07/11/2019 00:00
Question deadline
N/A
Answer deadline
N/A
Time limit for receipt of tenders
05/02/2020 15:00
UTC+01:00
Conditions for opening tenders (date)
07/02/2020 10:30
UTC+01:00
Lots
Lot number
Title
Description
Lot 1
End-User Support Services for the Digital Workplace (EUSS-DWP)
End-user support services for the Digital Workplace related to the IT service management for the integrated and consolidated IT desktop enviromnent of the European Commission and the Executive Agencies. For further information, see the Internet address provided in Section I.3).
Lot 2
End-User Support Services for Information Systems (EUSS-IS)
End-user support services for Information Systems (EUSS-IS) for the support of the information systems, their users and service infrastructure. For further information, see the Internet address provided in Section I.3).
Notices