Call for tenders' details

Title:
Customer Support Service for the ECHA Information Desk
Contracting authority:
European Chemicals Agency (ECHA)
TED publication date:
09/04/2020
Time limit for receipt of tenders:
18/05/2020
Status:
Closed
Information
ECHA/2019/502
Customer Support Service for the ECHA Information Desk
The purpose of the service contract is to have a customer support team to staff the ECHA information desk and deliver the following service: the information desk responds to enquiries of a general nature, concerning a wide range of activities.
Services
Open procedure
Closed
Checked
Public contract
https://echa.europa.eu/about-us/procurement
Best price-quality ratio
79620000
FI1B1
Conditions for participation
List and brief description of conditions: by virtue of point 11.1 (e) and point 11.4 of the Common Provision in Annex I to the Financial Regulation ECHA reserves the option to launch a negotiated procedure with the contractor chosen as a result of the present call for tenders for new services consisting in the repetition of similar services, during the three years following the signature of the original contract.
Selection criteria as stated in the procurement documents
Selection criteria as stated in the procurement documents
Selection criteria as stated in the procurement documents
Selection criteria as stated in the procurement documents
Milestones
09/04/2020 00:00
18/05/2020 14:00
20/05/2020 14:00
Lots The call for tenders has no lots.
Notices
Reference Notice type Publication date
2020/S 071-167902
Contract notice
09/04/2020 00:00