Call for tenders' details

Title:
Customer Support Service for the ECHA Information Desk
Contracting authority:
European Chemicals Agency (ECHA)
TED publication date:
11/09/2020
Time limit for receipt of tenders:
20/10/2020
Status:
Closed
Information
ECHA/2020/704
Customer Support Service for the ECHA Information Desk
The purpose of the service contract is to have a customer support team to staff the ECHA Information Desk and deliver the following services: registering, ‘encoding’ and distributing of questions that arrive at the Agency, staff the switchboard, register and dispatch the postal mail and other similar activities.
Services
Open procedure
Closed
Checked
Public contract
https://echa.europa.eu/about-us/procurement
Best price-quality ratio
600000.00 EUR
79620000
FI1B1
Conditions for participation
Selection criteria as stated in the procurement documents
Selection criteria as stated in the procurement documents
Selection criteria as stated in the procurement documents
Selection criteria as stated in the procurement documents
Milestones
11/09/2020 00:00
20/10/2020 14:00
21/10/2020 14:00
Lots The call for tenders has no lots.
Notices
Reference Notice type Publication date
2020/S 177-424144
Contract notice
11/09/2020 00:00