Information

Tender reference number	PROC/2014/22.
Title	PROC/2014/22 - Application development, maintenance and service desk (ADM & SD).
Description	The contracts resulting from this tender concern service desk services (lot 1), business support services for ESMA business applications (lot 2) and application development and maintenance services (lot 3).
Contract type	Services
Procedure type	Open procedure
Status	Closed
Published on TED

Milestones

TED publication date	10/06/2015 00:00
Time limit for receipt of requests for documents or accessing documents	N/A
Question deadline	N/A
Answer deadline	N/A
Time limit for receipt of tenders	31/07/2015 16:00
Conditions for opening tenders (date)	07/08/2015 10:00

Lots

Lot number	Title	Description
Lot 1	Service desk	ESMA has multiple applications and services provided to both internal and external users. The scope of lot 1 is to provide an ITIL-based single point of contact service desk to the existing ESMA applications and any future applications.
Lot 2	Business support	ESMA provides applications and services to both internal and external users. The scope of the services for this lot is to provide staff augmentation as a functional application service desk for internal and external users of ESMA's business-oriented applications.
Lot 3	Application development and maintenance services	The contractor shall develop and maintain the existing applications, on-board and build new applications and extend the middleware used to build applications as necessary.

Notices

Reference	Notice type	Publication date
2015/S 110-198995	Contract notice	10/06/2015 00:00