Call for tenders' details
Information
Tender reference number
AO 10553.
Title
AO 10553 First level helpdesk and surveys for users of the Publications Office's electronic services and other products
Description
The scope of this call for tender is the provision of a first level helpdesk for the users of the Publications Office's electronic services (lot 1) and the provision of surveys about the same products (lot 2).
Contract type
Services
Procedure type
Open procedure
Status
Closed
Published on TED
Milestones
TED publication date
12/03/2014 00:00
Time limit for receipt of requests for documents or accessing documents
23/04/2014 23:59
Question deadline
N/A
Answer deadline
N/A
Time limit for receipt of tenders
30/04/2014 23:59
Conditions for opening tenders (date)
07/05/2014 14:30
Lots
Lot number
Title
Description
Lot 1
First level helpdesk for users of the Publications Office's electronic services and other products
Provision of information and assistance (by telephone, fax, mail or e-mail, as well as other future forms of electronic delivery) to the users of electronic and other products, services, and activities of the Publications Office.
Lot 2
Surveys assessing the impact and the effectiveness of the Publications Office's publications and online services
Conducting surveys (mainly via e-mail, social media and dedicated websites) assessing the impact and the effectiveness of the Publications Office's publications and online services.
Notices
Reference
Notice type
Publication date
2014/S 050-082717
Contract notice
12/03/2014 00:00