Informacije

Referentni broj ponude	INTPA/LLW/2022/EA-LOP/0012
Naziv	Supply, Delivery, Installation, Commissioning, Support and Maintenance of a Call Centre System and a Customer Relationship Management Solution to Malawi Revenue Authority. Malawi – Southern Africa
Opis	Malawi Revenue Authority intends to establish a fully-fledged call centre powered by a Customer Relationship Management System (CRM) that manages and tracks taxpayer service inquiries, level of sentiment of the public and executes quick marketing campaigns to address common taxpayers’ needs and aspirations.
Vrsta ugovora	Isporuke
Vrsta postupka	Otvoreni postupak
Status	Zatvoreno
Objavljeno na TED-u
Metoda dodjele	Najniža cijena
Main CPV	30200000
NUTS	MW

Additional CPV	Supplementary CPV
30200000
48000000

Etape

Datum objave na TED-u	04/03/2022 00:00
Rok za pitanja	14/03/2022 16:30 UTC+01:00
Rok za odgovor	25/03/2022 23:59 UTC+01:00
Rok za primitak ponuda	04/04/2022 16:30
Uvjeti za otvaranje ponuda (datum)	11/04/2022 10:00

Grupe

Poziv na dostavu ponuda nema grupa.

Obavijesti

Uputa	Vrsta obavijesti	Publication date
2022/S 045-113062	Poziv na nadmetanje	04/03/2022 00:00