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13
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From the requirements of Annex 10 of the Tender Specifications, our questions are subject to multiple [...]
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The Helpdesk service to be provided under this Contract must comply with the requirements of Part 1, [...]
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07/05/2012
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12
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Page 24 indicates the min number of experts per profile required for this project. Do you confirm that [...]
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Yes.
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07/05/2012
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11
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Do tenderers need to provide client certificates for each and every project presented in the list of [...]
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The Tenderer may provide references to as many projects as he considers necessary. The Tenderer must [...]
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07/05/2012
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10
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Clarification 1 We understand that an electronic copy of the offer is not required for submission. Could [...]
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Answer Clarification 1: No electronic copy is required, but the tenderers may provide it. Answer Clarification [...]
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07/05/2012
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9
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Clarification 1: In the tender specifications, Part 1, chapter 3.4, p. 18, it is specified that “Monitoring [...]
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Clarification 1: Yes. Clarification 2: The tenderer must submit a technical offer as per point 6.3. of [...]
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07/05/2012
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8
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Tender specifications section 3.1 p.13 “the contractor must provide the Commission with an emergency [...]
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The tenderer must comply with point 3.1. of Part 1 of the Tender Specifications. Since the required helpdesk [...]
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07/05/2012
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7
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Tender specifications section 3.1 p.13 "The helpdesk service may be asked to assist in the resolution [...]
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The Help-desk service to be provided under this Contract must comply with the requirements of Part 1, [...]
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04/05/2012
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6
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In the tender specifications p.43, we are required to provide the CV in the Europass format. Our CVs [...]
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The tenderers must comply with the requirements of Part 3, point 6.2 the Tender Specifications.
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04/05/2012
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5
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Annex 10: Service Level Guarantee “The Commission may require the Contractor's staff to work inside and [...]
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In case the Commission requires the Contractor's staff to work outside of normal woking hours, the Contractor [...]
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04/05/2012
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4
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Can you please provide us with the excel table of Annex 6? The hyperlink in the specifications does not [...]
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We have uploaded a new Annex 6 Table in XL.
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02/05/2012
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