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13
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For the purpose of clarification, could you please confirm that the only requirements for this 1st step [...]
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We confirm that the requirements for Step 1 are the Administrative Forms and the requested supporting [...]
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29/04/2022
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12
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Is EIB willing to negotiate on this term? Such payment retention has a huge impact on the Service Provider [...]
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Please note that the conditions of negotiation for this Call for Tenders are provided under Section 1.6.3 [...]
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29/04/2022
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11
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The SLA on pages 38, 39 and 40 of 54 describes some difficult to achieve goals. Is EIB open for a discussion [...]
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Please refer to paragraph 4.3.2 of the Annex A - Technical Specifications. In particular, "After the [...]
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29/04/2022
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10
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Is EIB also open to the possibility of a ‘bonus’ for the Service Provider? The current schedule only [...]
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Bonus possibilities are linked to gainsharing procedure described in paragraph 4.8 of the Annex A - Technical [...]
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29/04/2022
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9
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In order to calculate the expected productivity of the VIP Service, could you please advise how many [...]
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On average we could expect between 5 and 6 calls for each VP's business travel mission.
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29/04/2022
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8
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Could you please provide more detail for the graph on page 16 (of 54) of Annex A?
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This graph is about the business travel missions shared among EIBG Directorates (anonimised). The highest [...]
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29/04/2022
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7
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We have clients similar to EIB for whom we provide both travel management services as well as administrative [...]
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The purpose of section 1.7.1 is to assess the technical and professional capacity of the candidates. [...]
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29/04/2022
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6
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Near the signature, there is a request for a “stamp.” Could you please clarify what type of stamp is [...]
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The stamp needed near the signature is the stamp of the candidate's company, if any.
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29/04/2022
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5
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At what point (first step or second step) should we provide our redlines/comments to the EIB legal documentation [...]
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Please note that at this stage, only the request to participate has to be submitted, and the supporting [...]
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29/04/2022
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4
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Our financial report for 2021 is not yet published and available. Is it acceptable to provide statements [...]
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The financial reports for which accounts have been closed will be sufficient for assessing the financial [...]
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29/04/2022
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