182
From our understanding, infrastructure related tasks as a result of L2/L3 and maintenance will be escalated [...]
We confirm that the infrastructure related tasks will be escalated and handled by the contracting agency's [...]
20/06/2022
Answered
181
In Q138 and in Q171, you state respectively that: a) “landscape of applications for the three contracting [...]
Please note that the new contract is going to include services that are currently part of many framework [...]
20/06/2022
Answered
180
In Q171, you state “it is impossible to share number of FPs per application for EBA and EIOPA because [...]
a) EBA: Estimations are typically human expert judgement based on analysing contributing factors such [...]
16/06/2022
Answered
179
In Q138 you state that there are more than one incumbent service providers. In any case since your institution [...]
Firstly, we do not concur with any assertation of market distortion. Secondly, the evaluation is based [...]
16/06/2022
Answered
178
Can you please provide additional details (per CA) on the underlying infrastructure that supports the [...]
Unfortunately it is not possible to share these details. Please note that applications and technologies [...]
16/06/2022
Answered
177
Based on our understanding from your answer in question 160, ESMA and EBA use for (L1) service desk functionality [...]
ESMA is using JIRA data center licences and those come with JIRA Service Management. EBA service desk [...]
16/06/2022
Answered
176
After the last published corrigendum, the deadline of the submission is on Sunday that it is NOT a working [...]
We are not going to extend the deadline. Please note that during any extension that is longer than 5 [...]
16/06/2022
Answered
175
Question related to Annex XII.
Question answered by email sent to all entities that signed NDU.
14/06/2022
Answered
174
In section 2.2 of Annex IX Exit Services, requirement 1 states: “Only use hardware that contracting authority [...]
Confirmed.
14/06/2022
Answered
173
a) Will the CA perform site acceptance testing? b) Will the CA perform system integration testing?
The testing requirements and responsibilities are specified in Annex VII, section 3.5.5 a) The contracting [...]
14/06/2022
Answered