Call for tenders' details

Title:
Multiple framework contract with reopening of competition for the provision of S...
Contracting authority:
European Border and Coast Guard Agency (Frontex)
TED publication date:
30/04/2016
Time limit for receipt of tenders:
06/06/2016
Status:
Closed
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Results per page: 10 | 25 | 50 73 Questions found, displaying 1 to 50.[First/Prev] 1, 2 [Next/Last]
# Question Answer Last publication date Status
73
Point 7.4 in Annex II states: "The guarantee for the Products acquired via this FWC is for minimum 2 [...]
As indicated in the citations, the price of 2 years guarantee shall be included in the purchase price[...]
02/06/2016
72
Could you please provide us with a rough estimate of the share between Fixed Price, Time-and-Means, and[...]
At this stage Frontex cannot declare the volume and proportions of the different types of assignments[...]
02/06/2016
71
Is there a possibility for SC to provide implementation services by one vendor and 3rd Level Support [...]
Such a situation is potentially possible, especially when it comes to maintenance of legacy system. By[...]
02/06/2016
70
What are the Frontex Security Rules that Contractor should respect with each Specific Contract? What [...]
In general, the security rules concern the access to Frontex premises, documents and systems. As indicated[...]
02/06/2016
69
Does “any outside body authorised to do so on its behalf” from Article II.24.1 is an EU body or independent[...]
The reference is made to the situation when the task may be assigned by OLAF to another entity (e.g. [...]
01/06/2016
68
Do you agree on changing the duration of confidentiality obligations from Article II.8 for 5 years after[...]
There's no particular period specified. The nature of confidentiality of particular information or documents[...]
01/06/2016
67
In Terms of Reference, p. 42, paragraph 10.2. reads: ''The required statements based on the templates[...]
The copies of the personal certificates shall be included in the offer. They can be either included in[...]
01/06/2016
66
Do you agree on limiting audits to one per year?
Frontex cannot accept such limitation, although it is highly unlikely that the implementation of the [...]
01/06/2016
65
In case of further inaccuracies/questions/doubts found, do Frontex consider postponing the deadline?
The deadline shall not be postponed. None of the questions and replies has lead to the alteration of [...]
01/06/2016
64
Do you agree on reconciling principles of an audit with the contractor before initiating an audit?
In case the audit shall be initiated by Frontex some principles shall be reconciled beforehand with the[...]
01/06/2016
63
Are we allowed to provide more than three references? And if we are, do all of them have to be confirmed[...]
Yes, more then three references may be provided. At least three of the references must meet the conditions[...]
01/06/2016
62
Due to the large number of received questions and answers as well as the requirements regarding of the[...]
The deadline shall not be postponed. None of the questions and replies has lead to the alteration of [...]
01/06/2016
61
Do you agree on adding point (d): “for the contractor: the contractor discloses confidential information[...]
Frontex shall not agree to the introduction of the proposed article.
01/06/2016
60
Does the Article II.8 relates also to subcontractors and members of consortium?
Yes.
01/06/2016
59
Some of COTS or 3rdP software we are going to put on Price List usually needs some maintenance and insurance[...]
The tenderers are requested to submit their Official Price List in the form of the table presented in[...]
01/06/2016
58
Can you give us your estimate on possible place of performance: what share could be accounted for intramural[...]
It can be assumed that majority of the assignments will be “intramural”. “Other locations” are practically[...]
01/06/2016
57
We would like to ask you for more details on Agency´s possible ROAD MAP of future requirements for different[...]
The TOR provides concise yet comprehensive description of the current status of SP based developments[...]
01/06/2016
56
What is the ticket frequency? (Per day, Per week, per month)
Frontex HelpDesk processes currently not more than 30 tickets a month on average. However this number[...]
01/06/2016
55
Can the offer be prepared in Polish language?
Preferably the offer shall be submitted in English. Polish, as well as other official languages of the[...]
25/05/2016
54
The questions we have refers to one of the selection criteria - III.4.3 Technical and professional capacity[...]
1. Confirmed references shall be understood as reference letters issued and signed by the Clients (copies[...]
24/05/2016
53
The description reads "For each offered persons there shall be attached the following documents: CV, [...]
The requirement to submit the Statement of Intent applies for each individual included in the proposal[...]
24/05/2016
52
In the invitation letter, it states: "Requests for additional information received less than six working[...]
The deadline for submitting questions and/or requests for additional information is Monday, 30th May [...]
24/05/2016
51
While item 100 is entitled "Training for end users", its description reads "Training shall effectively[...]
Yes, this a typo in the requirement. Item number 100 addresses training of End Users.
24/05/2016
50
Under other Framework contracts, we already provided QTM services from our premises. Would that be possible[...]
Yes, QT&M assignments may be performed in the contractor’s premises in case such a place of performance[...]
23/05/2016
49
on p. 4 of Annex I, it reads "c) contains a letter of intent by each subcontractor stating its intention[...]
Yes, your understanding of this requirement related to subcontracting is correct.
23/05/2016
48
What applications are using in Office365?
All Frontex systems are hosted on premise. MS Word, MS Excel and MS PowerPoint from Office365 are used[...]
23/05/2016
47
What is the version of Exchange, and outlook?
Versions of MS Exchange servers are listed in Appendix 2 Current ICT Baseline. Version of MS Outlook [...]
23/05/2016
46
Do you have any infrastructure on Azure? What is future plan?
All Frontex exploits SharePoint on premise. Currently there is no intention to migrate to any type of[...]
23/05/2016
45
What is plan for SharePoint Online?
All Frontex exploits SharePoint on premise. Currently there is no intention to migrate to any type of[...]
23/05/2016
44
What project methodology you use?
Frontex approach and requirements regarding project management are presented in the Terms of Reference[...]
23/05/2016
43
How many Applications required L1, L2, L3 or All support?
The tenderer is kindly requested to narrow down the question and clarify its scope. By default all applications[...]
23/05/2016
42
Which ticketing system you use?
Currently Frontex uses ManageEngine Plus Service Desk 9.1 as a ticketing system.
23/05/2016
41
How many Applications need 16x7, 8x7, and 8x5 support?
Currently all SharePoint applications are supported during business days in business hours.
23/05/2016
40
How many Applications need 24x7 support?
Currently there is no SharePoint application in production mode that requires continuous support.
23/05/2016
39
Any thrid party tool or customization used for Dashboard?
Frontex does not use any dashboards in SharePoint until now.
23/05/2016
38
How many Dashboards in SharePoint
Frontex does not use any dashboards in SharePoint until now.
23/05/2016
37
How many type BI tool are used in application(SSRS, Excel Services, PowerBI?
Frontex uses currently SAS Enterprise Guide and SAS Visual Analytics, BI solution, which uses SSRS is[...]
23/05/2016
36
What information you track in analyzer?
The tenderer is kindly requested to rephrase the question and explain its meaning so that Frontex can[...]
23/05/2016
35
Which Analytical tools do you use?
Assuming that the question refers to web analytics tool the reply is that Frontex uses WebLog Expert [...]
23/05/2016
34
Do you use any app from App Store for SharePoint?
Frontex does not use currently any App Store for SharePoint.
23/05/2016
33
How many sites are responsive?
Frontex has not been designing SharePoint solutions in responsive web design until now.
23/05/2016
32
Which Mobile platform do you support?
The list of mobile platforms used in Frontex is provided in Appendix 2 Current ICT Baseline. The primary[...]
23/05/2016
31
Do you have any home grown Mobile App?
Currently Frontex does not use any self-developed mobile applications.
23/05/2016
30
Do you have SSIS or DTS package for data integration?
No. Frontex does not use SSIS or DTS for data integration.
23/05/2016
29
Is it a one way or two way data integration with SP?
Currently there is one way data integration implemented from other applications/services to SharePoint[...]
23/05/2016
28
How many web services are there?
The tenderer is kindly requested to narrow down the question. Currently Frontex uses large number of [...]
23/05/2016
27
Do you have any Enterprise service Bus for Integration like Sonic, Biztalk, etc)
Currently Frontex does not use any integration bus.
23/05/2016
26
What type different system does integration with SP Applications?
The Tenderer is kindly requested to reformulate the question to enable Frontex to prepare a valid, binding[...]
23/05/2016
25
Are you using single sign on using Windows or any 3rd party tool?
Currently Frontex does not uses any 3rd party tool for single sign on.
23/05/2016
24
How do you deploy applications(using 3rd party tool, PowerShell, etc)
Currently Frontex uses *.wsp packages and PowerShell scripts for deployments.
23/05/2016