Call for tenders' details

Title:
DIGIT/R3/PO/2015/023 - PrinCESSe II - lot 1 - acquisition of group and personal ...
Contracting authority:
European Commission, DG Informatics (DIGIT)
TED publication date:
22/06/2016
Time limit for receipt of tenders:
24/08/2016
Status:
Closed
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Results per page: 10 | 25 | 50 236 Questions found, displaying 1 to 50.[First/Prev] 1, 2, 3, 4, 5 [Next/Last]
# Question Answer Last publication date Status
236
Can you clarify what you mean with 'Storage Capacity' and 'Device memory' in the tab '1.A - Devices & [...]
'Storage Capacity' refers to the internal disk when such an option exists for the device. 'Device memory [...]
19/08/2016
235
Having to quote the options mentioned in the tab '1.A - Devices & Options' of the Annex 20 - Financial [...]
Please refer to the "Note for options:" at the beginning of the "1.A – Devices&Options" tab of the [...]
19/08/2016
234
To assure that the SLRs are always met, it might be required to exchange the toner before it is completely [...]
The bidder is not allowed to invoice any amount for the toner. The EUIs will pay only the number of pages [...]
17/08/2016
233
As there is no coverage ratio mentioned in the tender documents, we kindly ask you to confirm, that our [...]
Please see the test documents (associated with the test protocols) for examples of typical working documents [...]
17/08/2016
232
In reference to question 211, will you accept envelope printing only via the bypass and not via the cassette [...]
See question 227. Yes, at least one of the C or Z folding types must be supported and quoted for the [...]
17/08/2016
231
Is our assumption correct, that it is not desired to mention any names of the respective persons on the [...]
Yes. See page 12 (Attachment 1 – CV Forms) of the Declaration on honour form.
17/08/2016
230
As part of the technical evaluation phase, tenderers will be invited to demonstrate all the proposed [...]
1. The tenderers will have to come with virtualised environments (possible on laptops or on a physical [...]
17/08/2016
229
In Annex 20 - 1. E. a service activation price is requested. In bidders' question no. 18 you refer that [...]
Please see the answer to question 18, -" the tenderer may safely consider that each of the EUI will have [...]
17/08/2016
228
Is EC willing to accept an offer for a device that is fully compliant with min requirements but for which [...]
Devices offered should be available on the European market. No demo devices or prototypes are accepted [...]
17/08/2016
227
In reference to question 211, will you accept enveloppe printing only via the bypass and not via the [...]
The present answer replaces the answer to question 211. The MTR related to High Volume Black and White [...]
17/08/2016
226
For the SMT integration (annex 14), is it possible for both EC and the EUI's to have direct connections [...]
The use of SMT for ticket tracking is a requirement specific to the EC. An e-mail provides the required [...]
17/08/2016
225
The tender dossier states that the amounts in the procurement forecast cannot be committed and are just [...]
The amounts in the tender are indeed merely indicative. The Commission cannot commit to exact quantities [...]
08/08/2016
224
Is it eligible that the devices procured by the EC / EI in leasing mode, are activated in the balance [...]
Please see our reply to question 162.
08/08/2016
223
Is our understanding correct that we see no conflict of interest being in a direct offer as well as an [...]
Each tenderer can only submit one bid. However, the same equipment (the same manufacturer) can be part [...]
08/08/2016
222
May you specify the term „fleet identity certificate“ and indicate, what kinds of certificates are considered [...]
This is in relation with the authentication mechanisms used between the MFDs and the pull printing servers [...]
08/08/2016
221
The devices in consideration technically prohibit the installation of an incomplete or faulty firmware [...]
We would prefer a more elaborated answer. Please see the answer to question 221. In this case, the control [...]
08/08/2016
220
The devices in consideration technically prohibit any manipulation of the firmware and also the installation [...]
We would prefer a more elaborated answer. Please answer to your best knowledge. The answer will be evaluated [...]
08/08/2016
219
what do you mean then by 'Storage Capacity' and 'Device Memory', just under 'Productivity kit' in PrinCESSe [...]
If the printer would have any optional storage (HDD/SSD) and/or optional memory that can be installed [...]
08/08/2016
218
Can you please confirm if a Test and UAT environment is present at the EC and at every EUI ? If not, [...]
We don't know what UAT means. The terms of proof of concept, pilot, mass deployments and the various [...]
08/08/2016
217
With respect to section 7.5.2 of the Tendering Specification, the NACE 262 index is mentioned as being [...]
Price revisions cannot be excluded. The chosen index is deemed to be the one that is closest to the current [...]
08/08/2016
216
With reference to 7.5.1.7 of the Tendering Spec, should we assume that this reference to rental does [...]
Please see Article I.9 of the Framework Contract on termination for convenience, and section 7.5.1.2 [...]
08/08/2016
215
On the initiative of the European Commission, tenderers are advised that the submission deadline (time [...]
The submission deadline was modified to 24 August 2016 at 15:00 CET (Brussels time). A corrigendum of [...]
01/08/2016
214
How can we raise changes/suggestions to the draft framework contract (annex 13) and the general terms [...]
If you have specific questions with regard to these documents, or if anything is unclear to you, please [...]
29/07/2016
213
Are orders received in years 6-8 (allowed as per the last paragraph in this clause), allowed to be at [...]
Please see our reply to question 204.
29/07/2016
212
Annex 12a, 1QB8, 1QC8, 1QD8, 1QE8, 1QF8, 1QG8: (Please specify the print speed (Colour, simplex, A4, [...]
No, the same logic does not apply in this case. In the previous case you are referring to, points were [...]
29/07/2016
211
Further to your requirement for envelope trays as a mandatory option in device category 1.1 (High Volume [...]
No, this will not be possible. We maintain the "Envelope tray kit" (1.1.7) as a mandatory option for [...]
29/07/2016
210
Can you confirm that the deadline for bid submission is the 24th August and not the 1st August as the [...]
Please see our reply to question 4 and please note that the time for submission has changed, so that [...]
29/07/2016
209
Is it possible for the system administrators to remotely schedule the machine shut down? Please explain [...]
In some buildings and for a variety of reasons (such as maintenance or other), electrical power may be [...]
29/07/2016
208
For the non connected devices the process of the company to collect the meter read will be expensive. [...]
See our reply to Question 161. We understand this question as referring to Annex 20, sheet "1.F Additional [...]
29/07/2016
207
Under the Services during Extended Working Hours, what is the ratio you are looking for? Also, the rate [...]
The rates for work outside normal working hours are fixed in Section 2.5.6. of the tendering Specifications [...]
29/07/2016
206
Annex 10 section 5.8 states that a Rental will not last for more than 2 months – is that the correct [...]
See reply to Question 160. Renting is considered to be an additional service (with a price per day to [...]
29/07/2016
205
As a follow up question to the answer to Q38, to be very clear, does this mean that any lease entered [...]
A lease may not be entered into towards the end of year 7.5. See our reply to Question 204.
29/07/2016
204
Are orders received in years 6-8 (allowed as per the last paragraph in this clause), allowed to be at [...]
As per article I.2.3 of the Framework contract, all orders for leasing must be sent by the end of the [...]
29/07/2016
203
Does this mean that follow-you and mobile print job selection is only requested as an option for MFD's [...]
No, it means the user must be able to delete some print jobs from his/her private queue if s/he does [...]
29/07/2016
202
Is it possible to upgrade the standard HDD on the device above the specifications in the Minimum technical [...]
Yes
29/07/2016
201
Is it possible to upgrade the standard RAM memory on the device above the specifications in the Minimum [...]
Yes
29/07/2016
200
Could you please clarify : "Any related cost shall be considered to have been included as a part of the [...]
These could be any costs related to contractor's assisting the Commission in performing its environment-related [...]
29/07/2016
199
Will remote support tools, e.g. Cisco Webex or EC/EUI approved tools be permitted for remote troubleshooting [...]
Depending on the EUI, solutions for screen sharing that may be used later on for troubleshooting purposes [...]
29/07/2016
198
Does EC/EUI deploy Virtualised HA? E.g. Vmware HA, Vmotion?
For the Commission, please see questions 62 and 77. Other EUIs have independent infrastructures and we [...]
29/07/2016
197
As part of the Integrated Maintenance Service, will the Supplier be permitted to put in place a VPN tunnel [...]
Remote access for companies with a contractual obligation towards the Commission (EC) could potentially [...]
29/07/2016
196
Can the dedicated resources responsible for monitoring be located at a Supplier location or do they need [...]
The (human) resources for monitoring the machines must be located in the supplier's premises. See also [...]
29/07/2016
195
What kinds of 3rd hardware or software? Are those remaining printer or software of the previous contract [...]
The technical assistance referred to in Annex10 (SLR) section §3.1.12 has no link to printers acquired [...]
29/07/2016
194
Is there any standard or regulation for wiping storage? (§3.3.5)
In the Annex 10 SLR paragraph you are quoting there are no standards/regulations mentioned. However, [...]
29/07/2016
193
Do End customers of EC and each EUI contact EC-CHD or EUI IT service first? And do suppiler helpdesk [...]
Please see annex 10 (SLR), section §6.7.1.1.1 detailing the process flow of reactive incident management [...]
29/07/2016
192
There are 2 methods to using "e-Procurement System" by supplier, "machine-to-machine" connection and [...]
The contractor may opt for any of those options, at its own discretion.
29/07/2016
191
In case of "Pay-per-Click", quarterly invoicing is mandatory? Or it can be changed based on discussion [...]
It is mandatory to bill quarterly and not more frequently.
29/07/2016
190
What do you mean for Scan technology? Do you mean CCD or CIS? What do you mean for Scan type? Do you [...]
What is expected here is to provide a (concise) technical description of the scan technology present [...]
29/07/2016
189
Regarding "Possibility to implement smart card and PIN authentication for the pull printing/scanning [...]
Please see our reply to question 175. Below you can find some more detailed information concerning the [...]
29/07/2016
188
On the initiative of the European Commission tenderers are advised that a new Section 6.5 "Access cards [...]
A new section 6.5 "Access cards for contractor's staff" is introduced to read as follows: "For certain [...]
20/07/2016
187
Could you clarify what type of load balancing you require?
The MTR for pull printing in Annex 3 stipulate that a "highly available design must be possible", but [...]
20/07/2016