Call for tenders' details

Tenderers should note that a translation of the key tender documents (e.g. tender specifications and main annexes) in French has been published.
Title:
ICT training for end-users (Trainuser III).
Contracting authority:
European Commission, DG Human Resources and Security (HR)
TED publication date:
18/05/2017
Time limit for receipt of tenders:
18/07/2017
Status:
Closed
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Results per page: 10 | 25 | 50 41 Questions found, displaying all Questions .
# Question Answer Last publication date Status
41
We would like to have access to the tender documents in FR.
Please note that in order not to significantly delay the Call for Tenders, the contracting authority [...]
10/07/2017
40
The same freelancers cannot be proposed for more than one lot or profile. Could you confirm that the [...]
According to section 2.5 of the tender specifications and question 6.2.1 of the questionnaire for lot [...]
04/07/2017
39
Regarding with the requirement specified in "Annex 1 to the Tender Specifications: Questionnaire, LOT [...]
Please see answer to question 38.
28/06/2017
38
With reference to the questionnaire, section 5, Economic and Financial Capacity part, in question 5.2 [...]
We confirm your understanding. The profit and loss accounts requested must show only the overall annual [...]
28/06/2017
37
Concerning section 5 Economic and financial capacity: Question 5.2 asks for a minimum turnover of 1 000 [...]
1/Tenderers should note that according to section 5.4.1 of the tender specifications, for both lots, [...]
28/06/2017
36
In the specifications it is asked to provide a list and description of all end-user trainings that the [...]
* PC Discovery can be seen to be of the category “Operating System”; * Adobe InDesign, Illustrator, Photoshop [...]
28/06/2017
35
1/ Who can sign the Tender proposal from our company? Any person working in leading company? Or a special [...]
As per question no 1 in section no 1 (page 4 of the questionnaire) tenderers need to provide a covering [...]
27/06/2017
34
Under part 4 of the questionnaire, "Selection of the tenderer", the second part of question 4.2 reads [...]
The declaration of undertaking is a separate document which must be provided by other entities (e.g. [...]
27/06/2017
33
Article I.10.2 states: “As an exception to the paragraph above, the pre-existing rights in relation to [...]
We confirm your understanding.
27/06/2017
32
Article I.10.2 states: “By derogation to Article II.13.2, the Union acquires fully and irrevocably all [...]
This exception applies to any pre-existing rights in relation to pre-existing materials previously released [...]
27/06/2017
31
Article II.6.2 states: “Upon request, the contractor must provide evidence of insurance coverage to the [...]
Please note that for the purposes of awarding the contract under the present Call for tender and in order [...]
27/06/2017
30
Tenderer has a delivery model which combines both on- and offshore services. Tenderer wants to apply [...]
We understand that by on-shore and off-shore services you refer respectively to intra and extra-muros [...]
27/06/2017
29
Can you please exactly specify which documents in the response have to be signed by the tenderer and/ [...]
As a reply to your question and for purposes of clarification of the set of documents to be sent signed [...]
26/06/2017
28
Page 5 of the questionnaire contains the following statement: “In case the tenderer wants to rely on [...]
In line with the requirements of the subcontracting in section 1 of the questionnaire (page 5) in case [...]
26/06/2017
27
Under part 4 of the questionnaire, "Selection of the tenderer", question 4.2 reads “Do you intend to [...]
We confirm your understanding.
26/06/2017
26
Under part 2 of the questionnaire, "Questions relating to the identification of the tenderer", the second [...]
In line with the requirements of the subcontracting in section 1 of the questionnaire (page 5) of the [...]
26/06/2017
25
Under part 2 of the questionnaire, "Questions relating to the identification of the tenderer", the first [...]
In line with requirements of the subcontracting in section 1 of the questionnaire (page 5), subcontractors [...]
26/06/2017
24
Tenderer’s delivery model is based on offshore development of e-learning modules. Can you please confirm [...]
For the development of e-learning modules the estimated repartition of work will be: • 60 % under times [...]
26/06/2017
23
On page 4 of the questionnaire is stated: “Reference: …………………………..The tender is submitted by a sole tenderer [...]
In page 4, question no 1 of the questionnaire for lot 2 in the reference line, we request tenderers to [...]
26/06/2017
22
We refer to the following extracts of the Lot 2 tender specifications: 1. Page 22: “At present, the Commission [...]
As stated in section 4.5.1 of the tender specifications, the European Commission has a learning management [...]
23/06/2017
21
Ref. Annex 1 to the Tender Specifications: Questionnaire Lot 2, ANNEX a) Contract reference template [...]
The method for evaluating the effectiveness of diagnostic and evaluation tests refers to the general [...]
23/06/2017
20
In Annex 1 Questionnaire Lot 2, page 3 is stated: “Tenderers must fill in the questionnaire with the [...]
We confirm your understanding. Please see answer to question no 18.
23/06/2017
19
Tenderer is asked to attach a sample an e-learning course. As the tender is sent in paper-based, tenderer [...]
The sample of an e-learning course it could be added in the paper-submitted tender as a description with [...]
23/06/2017
18
In Annex 1 Questionnaire Lot 2, page 3 is stated: “Tenderers must fill in the questionnaire with the [...]
We confirm your understanding.
23/06/2017
17
FR Dans l'annexe 3B: modèle de catalogue, qu'attendez-vous comme réponse pour l'élément "Taxinomie" ? [...]
FR Veuillez noter que selon la note no 4 (page 18) de l'accord de niveau de service (Annexe 3) le modèle [...]
23/06/2017
16
What is the right minimum number of remote course instructors ? 3 or 4 ? If it is 4, then the table on [...]
Please see answer to question no 5.
15/06/2017
15
Since training material should be included in the price to be proposed in the Financial Form, could you [...]
Please see answer to question no 11
15/06/2017
14
In annex f there is no entry for : * Mobile solutions * Security/Cyber security for end-users" whereas [...]
Please see answer to question no 4.
15/06/2017
13
FR Les formations que vous demandez peuvent être des formations présentielles, à distance et mixte. Ceci [...]
FR Le champs "type of training" dans le formulaire d’Annexe g) Technical tender form - Training catalogue [...]
15/06/2017
12
FR L’annexe 3B contient quelques lignes en HTML à l’intérieur d’un tableau. Il est bien indiqué "Please [...]
FR Veuillez noter que selon la note no 4 (page 18) de l'accord de niveau de service (Annexe 3) le modèle [...]
15/06/2017
11
Since training material should be included in the price to be proposed in the Financial Form, could you [...]
Please consider that, approximately, for hands-on courses 90% will be with maximum 12 trainees and 10% [...]
15/06/2017
10
Considering the high complexity of the offer, its importance and its size, we would highly appreciate [...]
Our services will provide an extension to the time limit for the receipt of tenders until 18/07/2017. [...]
12/06/2017
9
FR Dans plusieurs parties du formulaire de réponse (exemple : 4 Selection of the tenderer), les questions [...]
FR Comme détaillé dans les questionnaires (Lot 1 et 2 – page 3), les soumissionnaires doivent remplir [...]
02/06/2017
8
Regarding lot 2, ”Volume per year”, page 24 of the Tender Specifications: a) Please confirm that the [...]
a) We confirm that the expressions: “Volumes of services in BX or LUX”, “Other EU institutions premises [...]
02/06/2017
7
Regarding lot 2, Design and development of e-learning modules/courses, pages 22-24 of the Tender Specifications [...]
a) The design and development services can be delivered either at the contractor's premises or at the [...]
02/06/2017
6
Regarding lot 2, Technical consultancy, page 23 of the Tender Specifications: you mention that ”For the [...]
a) The technical consultancy services that will take place in Brussels and Luxembourg will mainly be [...]
02/06/2017
5
What is the right minimum number of remote course instructors ? 3 or 4 ? If it is 4, then the table on [...]
The minimum number of remote course instructors is 4. The table on page 30 concerns the minimum number [...]
02/06/2017
4
In annex f there is no entry for : * Mobile solutions * Security/Cyber security for end-users" whereas [...]
Annex f is a list of frequently used PRODUCTS (=Software) and Versions (=Software versions) used on the [...]
02/06/2017
3
Regarding to Tendering Specifications- 5.4.1 Economic and financial capacity it is mentioned: “(3) The [...]
We do not confirm your understanding. As it is stated in the tendering specifications section 5.4.1 – [...]
31/05/2017
2
The Annexes 4, 5 and 6 referred in the Tendering Specifications are missing. We kindly ask you to provide [...]
Please note that the Annexes you quote are not missing. They are published along with the rest of the [...]
31/05/2017
1
On page 13 of the Tendering spécifications : "A list of frequently used products and versions on the [...]
Due to a clerical error, please note that the reference to Annex h in section 4.4.1 of the tender specifications [...]
24/05/2017