Dettagli del bando di gara

Titolo:
Servizi relativi a infrastrutture informatiche
Amministrazione aggiudicatrice:
European Centre for Disease Prevention and Control (ECDC)
Data di pubblicazione nel TED:
20/12/2017
Termine per la ricezione delle offerte:
28/02/2018
Stato:
Chiuso
Mostra i parametri di filtro

Results per page: 10 | 25 | 50 75 Domande found, displaying 1 to 25.[First/Prev] 1, 2, 3 [Next/Last]
# Domanda Risposta Data dell'ultima pubblicazione Stato
75
The evidence consists of 1) the description of the tenderer's professional activity, 2) sample CVs and[...]
We expect that these are different topics and the supplier would provide different document for the description[...]
22/02/2018
74
With reference to section “4.2 Technical evaluation” of the Tender Specifications, the tenderer's proposal[...]
Your understanding is correct that the tenderer's proposal for a handover “appropriateness of the working[...]
22/02/2018
73
In view of the Q&A number 32, will the ECDC allow the Contractor to use remotely (via a VPN) the [...]
The future supplier will have VPN access and will be able to manage SCOM remotely (via VPN). Usually [...]
22/02/2018
72
Dear Procurement Team, Under section “2.2.3.4 Service level management” one of the listed activities [...]
Currently we operate under compliance with No 45/2001 and in the future with the GDPR. In practise the[...]
19/02/2018
71
Does ECDC allow Contractor to use it own ITIL support management system ? The support system to comply[...]
Please read on page 15 under 2.2.2.4: “The contractor will be responsible to maintain and update the [...]
19/02/2018
70
Does ECDC deliver the services with internal resources or external suppliers beside those stated on page[...]
On 2.1 we give an overview how ECDC IT service internally is organised and about of the other contracts[...]
19/02/2018
69
Can you provide any rough estimation of the expected estimated annual workload? Can you provide us with[...]
ECDC will not give additional information on addition to 2.2.3.3 on the number of changes to handle, [...]
15/02/2018
68
In your response to the Question 25, it is stated that “If the tenderer relies on the subcontractors [...]
Yes, you understanding is correct, a Letter of Intent is sufficient at this stage from freelancers.
15/02/2018
67
Is a Letter of Intent sufficient at this stage for the freelancers that will be proposed as part of the[...]
Yes, a Letter of Intent is sufficient at this stage from freelancers.
15/02/2018
66
According to the Tender Specifications (page 13) “1. All contractor’s consultants working for ECDC need[...]
This question is answered already in question #9.Question9
15/02/2018
65
With reference to Tender Specifications section 2.2.8.1 “Takeover phase of the existing services”, in[...]
Your assumption is correct that indeed this refers to the same takeover report and the second deadline[...]
15/02/2018
64
Can you share with us the Annex IX - Data protection agreement which is not provided with the tender [...]
The data protection agreement is part of the draft framework contract, page 58.
14/02/2018
63
Annex VI – Tender Submission Checklist: “You should also ensure that: Both the technical and financial[...]
The technical proposal as specified in the Tender Specifications (see 4.1) shall also be signed, with[...]
14/02/2018
62
Tender specifications, par. 1.4 Participation of consortia: “Concerning the selection criteria, the evidence[...]
Yes your understanding is correct.
14/02/2018
61
Annex VI – Tender Submission Checklist: - “The duly completed Authorised Signatory Form…” - “The duly[...]
Yes your understanding is correct.
14/02/2018
60
Annex VII - e-Submission application guide par. 1.2. Documents to be signed and dated while creating [...]
Yes your understanding is correct.
14/02/2018
59
Tender specifications, par. 3.1 Exclusion criteria: “All tenderers shall provide a declaration on their[...]
Yes your understanding is correct.
14/02/2018
58
under "Evidence required" page 45 section "individual" Provide extracts from any available documents [...]
Your understanding is correct. There is a typo indeed and it should read EUR 4.000.000 (four million)[...]
13/02/2018
57
Referring to the Tender questions 42 and 46, if the ISMS is ISO/IEC 27001:2013 certified, do we still[...]
A copy of the ISO/IEC 27001:2013 certificate is sufficient.
13/02/2018
56
BO13 (recommended)There should be no bugs found in production related to integration that were not detected[...]
Please note that the testing covers only integration testing and not full functional (business) testing[...]
13/02/2018
55
In KPI BO13(many is called the same) Every completed test must have a test report. Question 1: Can you[...]
Indeed the testing activities are described in 2.2.3.8 of the tender specifications.
13/02/2018
54
According to the answer to question 11, the team is to be described in the Service Delivery Plan. Should[...]
Sample CVs for each profile will be required for the technical and professional capacity. For the SDP[...]
13/02/2018
53
In 2.2.7.4 (tender specification) on site and off site work ECDC state that will be 4+1 seat however [...]
ECDC is currently moving to new premises and expect that 5 seats will be available for the suppliers [...]
13/02/2018
52
Are all the KPIs described in Chapter 8 measurable with existing ITSM tools?
Many KPIs, especially in the area of incident and request management, can be measured with the ITSM. [...]
13/02/2018
51
ECDC says it have some Printer MFP, Should the contractor cover hardware and maintenance of those as [...]
The contractor should NOT cover hardware and maintenance for the MFDs. That will be provided by the printer[...]
13/02/2018