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181
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SLT 7: for the same reason as our question above on SLT 1, we suggest to reduce this to a reasonable [...]
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Please note that the modalities of this SLT will be defined in the in AToR and offer process (please [...]
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27/02/2018
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180
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SLT 1: A penalty equal to 50% of the cumulated cost of missing FTE’s seems overstretched and therefore [...]
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Please be aware that SLT1 will be measured on a biannual basis and that the service providers are allowed [...]
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27/02/2018
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179
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These paragraphs state that the Bank shall have the right to refuse to work with particular employees [...]
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Your understanding is not correct. The EIB shall always have the right to refuse to work with particular [...]
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27/02/2018
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178
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Can you please confirm that at EIB - Contract level only the Knowledgebase (IT Wiki, Currently BMC Service [...]
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At the inception of the framework agreement the listed knowledgebase is to be considered relevant [...]
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27/02/2018
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177
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(1) Re part [24]: Can you please confirm that the knowledge management of this section concerns ONLY [...]
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(1) Your understanding is correct, however please note that Requirement [24] also concerns the transfer [...]
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27/02/2018
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176
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Good Morning, In Annex 4 term of reference, page 15 point 4.2.1.2, the word "currently" is used twice [...]
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Yes, your understanding is correct.
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27/02/2018
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175
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With reference to: 1. Annex_4_-_Terms_of_Reference_services, § 7.19.1 Internal EIB Targets for resolution [...]
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Section 7.19.1 of Annex 4 - Terms of Reference refers to the internal targets for resolution time. The [...]
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27/02/2018
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7
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So far (Feb 2nd 14h30) no question (except a first deadline extension) has been answered by EIB. Considering [...]
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The deadline for sending questions has been extended to 7 March 2018.
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23/02/2018
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6
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We consider the process of Q&A an iterative process and since a large number of questions have not [...]
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The deadline for sending questions has been extended to 7 March 2018.
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23/02/2018
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5
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Considering the complexity of the tender, would it be possible to extend the deadline for submitting [...]
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The deadline for sending questions has been extended to 7 March 2018.
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23/02/2018
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