1
Con intención de ofrecer una solución técnica del nivel que esta licitación requiere, solicitamos la [...]
The date for the submission of tenders is postponed to the 17/07/2018 13:00 The date for the opening [...]
11/06/2018
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10
- Cuestiones genéricas: 1. Confirmar la obligatoriedad de responder a lotes completos sin excluir ningún [...]
1. When applying for any lot, the tenderers must present an offer that: • that includes all services [...]
15/06/2018
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6
- Propia de Lote A: o ¿Se requiere mantener numeración actual local (portabilidad)? o Implica restricciones [...]
. See Annex II – technical specifications, point 4.2.4: The current numbering plan of each Agency shall [...]
14/06/2018
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8
- Propia de Lote B: o ¿Qué se exige respecto a las centralitas que ya en la actualidad están en modo [...]
. Lot B requires services to manage call centres (PABX) on premises only. Management of call centres [...]
14/06/2018
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9
- Propia de Lote C: o ¿Se admite como tipo de Acceso por internet? o ¿Se requiere mantener numeración [...]
. Yes, see Annex II – technical specifications, point 6.2.2. . See Annex II – technical specifications [...]
14/06/2018
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3
Necesitaríamos tener el detalle de perfiles de usuarios (internal, Europe, Europe Unlimited, World, Europe [...]
All known information about volumes and quantities are available in the annexes II of the tender specifications [...]
14/06/2018
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4
Respecto al servicio M2M, los datos de los dispositivos son recogidos de forma centralizada en la central [...]
Regarding the M2M service, the data of the devices will NOT be collected centrally at the EUIPO headquarters [...]
14/06/2018
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2
Existe la posibilidad de obtener los pliegos en español?
EUIPO solo dispone de la versión publicada, ya que se ha optado al Inglés como lengua vehicular para [...]
14/06/2018
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5
Se debe firmar un acuerdo con cada agencia? La facturación será una única factura en EUIPO o se deberá [...]
-Se firmará un contrato marco cubriendo todas las agencias (EUIPO representando a todas las agencias) [...]
14/06/2018
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7
4.2.3. Coverage requirements - ¿Podríamos disponer de planos con las dependencias exactas a cubrir así [...]
4.2.3. Coverage requirements -The contractor will request any technical information to any agency once [...]
14/06/2018
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12
A. On the unlimited bundle option, does this relate to a bundled minutes package or a Class of Service [...]
A. The unlimited bundle option provides no restriction to what the end user can dial. B. EUIPO requests [...]
28/06/2018
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13
1. Can you please provide a summary per destination for the international minutes to gauge the typical [...]
1. As indicated in “Annex II Technical Specifications”, part 6.2.5.1, we cannot provide any other figures [...]
28/06/2018
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11
In the Technical Evaluation Questionnaire in Annex V for Lot C, reference is made to various points in [...]
There is a clerical mistake. Instead of “Annex V”, you should read “Annex VII (Service Level Agreement [...]
26/06/2018
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14
#1 EUIPO required 3 different types of collaboration from level 1 to level 3, however we couldn’t find [...]
1. EUIPO requests the tenderers to propose in their Technical Plan how they will structure their service [...]
28/06/2018
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15
Could EUIPO provide us international call details per country?
At this point in time, we cannot give more information that the one provided in Annex II A & B- Current [...]
28/06/2018
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18
• Are the video conferencing services part of the optional productivity tools requested or should It [...]
Personal or room video conference and multi video conference are in the scope of the requested service [...]
05/07/2018
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20
• How is the way to quote the optional productivity tools? There is only a an item for UCaaS account.
EUIPO requests the tenderers to propose in their Technical Plan how they will structure their service [...]
05/07/2018
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19
• On section 6.4 “Migration”, EUIPO requires the contractor to actively collaborate with each Agency [...]
The scope of these activities includes all necessary tasks to migrate the services being provided by [...]
05/07/2018
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21
If the hosting environment (rack space, rack, hardware, software) is exclusively rented by the bidding [...]
The tenderer must provide the service as described in Annex II Technical specifications. All tasks needed [...]
05/07/2018
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16
Would EUIPO accept the proposal signed electronically? E.g. via Docusign or similar?.
EUIPO is not prepared for accepting electronically signed documents that would require the usage of external [...]
05/07/2018
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17
May the Consortium additionally assign an authorised signatory for the Group Leader who is not an authorised [...]
The representative of the Group Leader must have the legal capacity to act on behalf of his/her economic [...]
05/07/2018
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23
Certain of our services include elements supported by third party suppliers. These elements are contracted [...]
No, but a detailed description of those global basis suppliers for each country should be presented, [...]
09/07/2018
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22
If a Consortium assigns the legal capacity to the representative of the Group Leader in the power of [...]
It is sufficient for presenting a tender, as far as the authorised representatives of all the participating [...]
09/07/2018
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25
The section requests an invoicing of the services on a monthly basis, however paragraph 2 states: “.. [...]
Technical specifications are focused on the creation of new profiles or changes in the existing ones. [...]
10/07/2018
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24
Is it acceptable for contract references to be presented in a form other than in the reference form in [...]
It is highly recommended using our form in priority. However, if not possible, the contract references [...]
10/07/2018
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