25
The section requests an invoicing of the services on a monthly basis, however paragraph 2 states: “.. [...]
Technical specifications are focused on the creation of new profiles or changes in the existing ones. [...]
10/07/2018
Answered
24
Is it acceptable for contract references to be presented in a form other than in the reference form in [...]
It is highly recommended using our form in priority. However, if not possible, the contract references [...]
10/07/2018
Answered
23
Certain of our services include elements supported by third party suppliers. These elements are contracted [...]
No, but a detailed description of those global basis suppliers for each country should be presented, [...]
09/07/2018
Answered
22
If a Consortium assigns the legal capacity to the representative of the Group Leader in the power of [...]
It is sufficient for presenting a tender, as far as the authorised representatives of all the participating [...]
09/07/2018
Answered
21
If the hosting environment (rack space, rack, hardware, software) is exclusively rented by the bidding [...]
The tenderer must provide the service as described in Annex II Technical specifications. All tasks needed [...]
05/07/2018
Answered
20
• How is the way to quote the optional productivity tools? There is only a an item for UCaaS account.
EUIPO requests the tenderers to propose in their Technical Plan how they will structure their service [...]
05/07/2018
Answered
19
• On section 6.4 “Migration”, EUIPO requires the contractor to actively collaborate with each Agency [...]
The scope of these activities includes all necessary tasks to migrate the services being provided by [...]
05/07/2018
Answered
18
• Are the video conferencing services part of the optional productivity tools requested or should It [...]
Personal or room video conference and multi video conference are in the scope of the requested service [...]
05/07/2018
Answered
17
May the Consortium additionally assign an authorised signatory for the Group Leader who is not an authorised [...]
The representative of the Group Leader must have the legal capacity to act on behalf of his/her economic [...]
05/07/2018
Answered
16
Would EUIPO accept the proposal signed electronically? E.g. via Docusign or similar?.
EUIPO is not prepared for accepting electronically signed documents that would require the usage of external [...]
05/07/2018
Answered
15
Could EUIPO provide us international call details per country?
At this point in time, we cannot give more information that the one provided in Annex II A & B- Current [...]
28/06/2018
Answered
14
#1 EUIPO required 3 different types of collaboration from level 1 to level 3, however we couldn’t find [...]
1. EUIPO requests the tenderers to propose in their Technical Plan how they will structure their service [...]
28/06/2018
Answered
13
1. Can you please provide a summary per destination for the international minutes to gauge the typical [...]
1. As indicated in “Annex II Technical Specifications”, part 6.2.5.1, we cannot provide any other figures [...]
28/06/2018
Answered
12
A. On the unlimited bundle option, does this relate to a bundled minutes package or a Class of Service [...]
A. The unlimited bundle option provides no restriction to what the end user can dial. B. EUIPO requests [...]
28/06/2018
Answered
11
In the Technical Evaluation Questionnaire in Annex V for Lot C, reference is made to various points in [...]
There is a clerical mistake. Instead of “Annex V”, you should read “Annex VII (Service Level Agreement [...]
26/06/2018
Answered
10
- Generic questions: 1. Confirm the obligation to answer to complete lots without excluding any country [...]
1. When applying for any lot, the tenderers must present an offer that: • that includes all services [...]
15/06/2018
Answered
9
- About lot C: o Is it accepted as a type of access to the internet? o Is it requested to maintain the [...]
. Yes, see Annex II – technical specifications, point 6.2.2. . See Annex II – technical specifications [...]
14/06/2018
Answered
8
- About lot B: o What is required about call centers that are now in cloud mode with a third party? We [...]
. Lot B requires services to manage call centres (PABX) on premises only. Management of call centres [...]
14/06/2018
Answered
7
4.2.3. Coverage requirements - May we have the plans of the exact localisations to be covered as well [...]
4.2.3. Coverage requirements -The contractor will request any technical information to any agency once [...]
14/06/2018
Answered
6
- About lot A: o Is it requested maintaining the current local numbering (portability)? o Does it imply [...]
. See Annex II – technical specifications, point 4.2.4: The current numbering plan of each Agency shall [...]
14/06/2018
Answered
5
An agreement per each agency is to be signed? The invoicing is made of one invoice to EUIPO or there [...]
- One framework contract will be signed covering all the agencies (EUIPO representing all the agencies [...]
14/06/2018
Answered
4
Regarding the M2M service, the data of the devices will NOT be collected centrally at the EUIPO headquarters [...]
Regarding the M2M service, the data of the devices will NOT be collected centrally at the EUIPO headquarters [...]
14/06/2018
Answered
3
We need the users profile details (internal, Europe, Europe Unlimited, World, Europe Data pool, World [...]
All known information about volumes and quantities are available in the annexes II of the tender specifications [...]
14/06/2018
Answered
2
Is there a possibility to have the documents in Spanish?
EUIPO only has the published version, as English was selected as the vehicular language for all participating [...]
14/06/2018
Answered
1
Con intención de ofrecer una solución técnica del nivel que esta licitación requiere, solicitamos la [...]
The date for the submission of tenders is postponed to the 17/07/2018 13:00 The date for the opening [...]
11/06/2018
Answered