136
|
We understand that there is detail documentation for all the applications to be supported - Is this correct [...]
|
As part of the Takeover work stream where scenario “Products developed outside this Framework Contract [...]
|
26/07/2018
|
|
135
|
If the work is subcontracted who needs to provide references, the contractor or subcontractor?
|
As stated in “1.5 Subcontracting”, “All requirements applies to third party of third party (i.e. any [...]
|
26/07/2018
|
|
134
|
Is it mandatory that the extramural work need to be done from European Union, European Economic Area [...]
|
Please refer to the answer to question 25.Question25
|
26/07/2018
|
|
133
|
We understand that intramural services need to be performed at Solna, Sweden - Is this correct?
|
Your understanding is correct.
|
26/07/2018
|
|
132
|
The ratio of projects that required EU cleared staff is a component of the pricing. Assuming that the [...]
|
The ratio of projects that required EU cleared staff is a component of the pricing. Assuming that the [...]
|
26/07/2018
|
|
131
|
Do the staff who do not belong to the EU nations need to clear security clearance?
|
For the award of the contract it is not a requirement to have security clearance. A security clearance [...]
|
26/07/2018
|
|
130
|
Can the extramural work be outsourced to a sub contractor located in India?
|
Please refer to the answer to question 25.Question25
|
26/07/2018
|
|
129
|
What will be approximate break up of intramural and extramural work?
|
We leave it to the tenderer to propose the proportion between intramural and extramural activities in [...]
|
26/07/2018
|
|
128
|
Can the work be outsourced to countries outside European Union, European Economic Area and Stabilization [...]
|
Please refer to the answer to question 25.Question25
|
26/07/2018
|
|
127
|
Which is the bandwith of connections between current environments?
|
The bandwidth of connections between current environments is 10 Gigabit.
|
26/07/2018
|
|
126
|
What is the current storage capacity on production?
|
In production, related to the hosting of applications, ECDC has currently a storage capacity of approximately [...]
|
26/07/2018
|
|
125
|
How many servers are available on the production environment?
|
In production ECDC has currently approximately 100 servers in the form of virtual machines.
|
26/07/2018
|
|
124
|
In order to select the best software development methodology for ECDC, could you please specify which [...]
|
As stated in the “2.4.14 Methodology and Standards”, “The methodology used for software development and [...]
|
26/07/2018
|
|
123
|
In Tender Specifications, in the table in p. 32, in the row concerning “New Software under reopening [...]
|
In regards to “2.3.6 Work stream: Handover”, section “i. Products developed under the New Software work [...]
|
26/07/2018
|
|
122
|
According to the eSubmission guide the original hand signed tender report and/or hand signed declaration [...]
|
Please note that ECDC's new address is: Gustav III:s Boulevard 40, 16973 Solna, Sweden.
|
19/07/2018
|
|
121
|
ECDC refers, in section 2.4.2, that ‘ECDC is currently using Team Foundation Server and has a preference [...]
|
Section “2.4.2 Tools and technical infrastructure” in the tender specification states that the Contractor [...]
|
19/07/2018
|
|
120
|
In the answer to Question # 92, you state that a new Technical Annex D will be published, nevertheless [...]
|
A corrected version of Technical Annex D (Draft SLA) “9. Technical annex D corrected 13_7 - 9778” was [...]
|
19/07/2018
|
|
119
|
We are very interested to be an option for you as vendor, since we are located in Argentina (South América [...]
|
Section “2.4.18 Service hours” in the tender specification states that “the contractor is expected to [...]
|
19/07/2018
|
|
118
|
Dear Procurement Team, Regarding the tender OJ/2018/ICT/9778 - Software Development Services Framework [...]
|
Yes, a Corrigendum regarding an extension of the deadline should be published in the EU Official Journal [...]
|
19/07/2018
|
|
117
|
Please confirm on our understanding of Audit, it should be only for the information that pertains to [...]
|
The full scope of checks and audits related to the implementation of the framework contract is described [...]
|
19/07/2018
|
|
116
|
In the answer to question 84 we understand the price for third line support covers months where the contractor [...]
|
Your understanding is correct. Please see the answer to question 85.
|
19/07/2018
|
|
115
|
In regards to Annex II (Financial proposal), for the quotation for the element 2 (Third Line Support) [...]
|
Your understanding is correct. Please see the answer to question 85.
|
19/07/2018
|
|
114
|
What is the non-disclosure arrangement regarding the submitted documents? Can we execute an NDA (Non [...]
|
ECDC does not have the practice of signing Non-Disclosure Agreements (NDA) with tenderers. With respect [...]
|
19/07/2018
|
|
113
|
Considering the high complexity of the tender specifications and the fact that some technical aspects [...]
|
Yes, a Corrigendum regarding an extension of the deadline should be published in the EU Official Journal [...]
|
19/07/2018
|
|
112
|
1. What is the difference between Intramural & Extramural pricing? 2. What components should form [...]
|
In regards to “1. Price Element 1: Resource pricing matrix” described in “2.9.1 Pricing Model”, the “ [...]
|
19/07/2018
|
|
111
|
Instead of recovery of any amounts due, Contractor to rectify any defects observed and agreed at its [...]
|
The recovery terms are explained in detail in Article II.23 of the Draft framework contract, no other [...]
|
19/07/2018
|
|
110
|
Please explain, what are the special conditions for reimbursements?
|
Please note that reimbursement of expenses is not applicable to this framework contract as defined in [...]
|
19/07/2018
|
|
109
|
"1. Downward price revision to apply in case of change in resource profile or scope of work is reduced [...]
|
The price revision terms for this framework contract are defined in Article I.5.2 of the Special Conditions [...]
|
19/07/2018
|
|
108
|
Please clarify if the cap can be equal to the contract value or lower.
|
Please note the cap on liability is explained in detail in Article II.6.3, no other terms will be considered [...]
|
19/07/2018
|
|
107
|
Please clarify, Contracting Authority to notify it's observations within 10 days from receipt of Invoice [...]
|
Please note the Contracting authority does not have a specific time limit to submit its observations [...]
|
19/07/2018
|
|
106
|
1. Should expenses incurred (if any) be estimated and included in the pricing? 2. Instead of a price [...]
|
1. Please note that reimbursement of expenses is not applicable to this framework contract as defined [...]
|
19/07/2018
|
|
105
|
Could you please precise the meaning of “origin” in the sample SI “Number of known and open defects ( [...]
|
In regards to the “Technical Annex E – Service Reporting Requirements”, under “Annex A: Suggested list [...]
|
19/07/2018
|
|
104
|
Can we(tenderer) have a NDA signed to submit the proposal?
|
ECDC does not have the practice of signing Non-Disclosure Agreements (NDA) with tenderers. With respect [...]
|
19/07/2018
|
|
103
|
Can the entity(Tenderer) be privately held or it needs to be public limited?
|
Please refer to Sections 1.3, 1.4, and 1.5 of the Tender Specification for details on the participation [...]
|
19/07/2018
|
|
102
|
Can the entity be a group company of another larger entity?
|
Please refer to Sections 1.3, 1.4, and 1.5 of the Tender Specification for details on the participation [...]
|
19/07/2018
|
|
101
|
Does the entity need to be SME to qualify?
|
No, the entity does not to be an SME organization.
|
19/07/2018
|
|
100
|
With reference to the answer of question 53: Further documents such as “statements issued by the clients [...]
|
The information in the statements would be further clarifications on projects or clients referenced, [...]
|
19/07/2018
|
|
99
|
ECDC addresses that the Ivanti tool presently supports the service desk and configuration management. [...]
|
Please note that there is no need to propose a different service management tool.
|
19/07/2018
|
|
98
|
Annex G provides data about the number of requests in the last three years. In order to complement this [...]
|
The average effort in hours spent per request for 2017 and 2018 is between 1.5-2 hours per request.
|
19/07/2018
|
|
97
|
The response to question 72 states that there is no contradiction between Annex G and the Tender Specifications [...]
|
Please note that there is no contradiction. Section “2.9.1 Pricing model” defines the mapping between [...]
|
19/07/2018
|
|
96
|
Can an EU registered entity deliver part of the services by its affiliates/subsidiaries which are located [...]
|
In regards to “2.8 Minimum requirements”, all service delivery facilities (incl. those used by sub-contractors [...]
|
19/07/2018
|
|
95
|
Section 2.4.6 ‘Service delivery team and profiles’ in the Tender Specifications mentions in point iii [...]
|
As mentioned in 2.4.6 iii, for the Maintenance Contractor: “The tenderer is requested to provide in their [...]
|
19/07/2018
|
|
94
|
We would like to request a deadline extension to the above mentioned tender. Currently the deadline for [...]
|
Yes, a Corrigendum regarding an extension of the deadline should be published in the EU Official Journal [...]
|
19/07/2018
|
|
93
|
In Tender Specifications, p. 24-25, we read: “Low effort. Implementation: Trivial or low effort fix that [...]
|
The total effort of fixing a defect should include all related activities such as implementation, testing [...]
|
19/07/2018
|
|
92
|
In the Technical Annex D - Draft Service Level Agreement, Section F: Penalty point system on the Key [...]
|
In regards to Technical Annex D (Draft Service Level Agreement) and article 20 (c) under “F. Penalty [...]
|
12/07/2018
|
|
91
|
Annex III. in VII. "selection criteria" section referenced subpoint of "C" point does not apear to be [...]
|
The form is correct. Economical and Financial Capacity is also part of the selection criteria, see ”3.2.2 [...]
|
12/07/2018
|
|
90
|
With reference to Annex III./VIII. phase - Selecton criteria, our expounding is that consortia members [...]
|
Please see the answer to the question 86.Question86
|
12/07/2018
|
|
89
|
“In 2.3.5 part C Takeover Closure: the following is stated: ECDC will review and accept the deliverable [...]
|
The meaning of D1, D2 and D3 is defined in “2.4.12 Acceptance Mechanism”. The “parameters D1 = D2 = D3 [...]
|
12/07/2018
|
|
88
|
Could you please indicate if you use the Commission's e-prior system?
|
At the moment ECDC is using the e-invoicing module. During the implementation of the Framework contract [...]
|
12/07/2018
|
|
87
|
Could you please confirm that ECDC Ivanti Service Desk allows to configure our notifications from the [...]
|
It will be possible to configure ECDC’s Ivanti Service Desk to send notifications to one or more email [...]
|
12/07/2018
|
|