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1
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Will it be acceptable to use cloud based (EU) streaming servers rather than on-prem?
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The Tender Specifications do not restrict the streaming services to cloud based or on-premises solutions [...]
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12/04/2019
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2
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we would like to check whether the document A document for Lot III in Annex IV is missing, given that [...]
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Annex Lot III-A is included in the Tender Specifications for Lot III, on the last page of the document [...]
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12/04/2019
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3
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In above section, you list the various profiles requested: - PM: 1 - Selection/acquisition: 1 - Documentary [...]
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This is a clerical error, the total indicative workload for the management of the audiovisual library [...]
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12/04/2019
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7
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From above file, we understand that none of the various items marked B.1 to B.6 has to be provided with [...]
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This is correct. Please refer to point 8.1 Exclusion and selection criteria of the General Specifications [...]
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16/04/2019
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4
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Est-ce qu'il y a une moyenne de vidéos à produire par mois et/ou nombre de tournages par mois ?
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There is no monthly average of deliverables/audiovisual services required (audiovisual coverage, production [...]
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12/04/2019
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5
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What is the exact purpose of the required internet connection? Is it to publish and retrieve content [...]
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The internet connection it is not for publishing and retrieving content on the VoD library. It is for [...]
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12/04/2019
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8
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Storing content directly in the CDN is an option, although not the only one. Content could be stored [...]
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It is up to the Tenderer to propose a CDN architecture that fulfils the technical requirements.
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16/04/2019
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9
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IT is required to provide and install all necessary equipment at the Berlaymont. What shall be the exact [...]
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There are no specific requirements other than those specified in the the Tender Specifications for Lot [...]
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16/04/2019
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6
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The seconday infrastructure shall include, a.o., a simple graphics generator able to provide a full screen [...]
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Please refer to technical annex Lot IV-A.
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12/04/2019
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11
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It is mandatory to have an example of the convention naming to decide the technology used to store the [...]
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See Question10
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16/04/2019
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10
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You mention that "It is mandatory to have an example of the convention naming to decide the technology [...]
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Point 2.3.3. - "Content Delivery Network (CDN)" - on page 9 of Lot III Tender Specifications states that [...]
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16/04/2019
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16
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Y a-t-il une obligation légale de reprendre les effectifs déjà en poste?
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The winning tenderer is required to comply with the applicable social and labour laws, and in particular [...]
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25/04/2019
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59
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Si oui, pourrait-on avoir des informations sur le nombre de salariés en place, le salaire moyen et le [...]
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The winning tenderer is required to comply with the applicable social and labour laws, and in particular [...]
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03/05/2019
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14
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The timescale is very tight, (to be delivered by Sept 15th) especially if the contract award slips to [...]
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According to the calendar for this call for tender, the notification letters should be sent to all the [...]
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24/04/2019
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12
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The tender mentions upload of files by the Commission to the storage/CDN. Does this mean that the Commission [...]
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Yes, as specified in the Lot III Tender specifications point 2.3.3. - "Content Delivery Network (CDN) [...]
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17/04/2019
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15
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In the document in subject – page6 - Chapter VII – SELECTION CRITERIA - § (1) (a), you make a reference [...]
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This is a clerical error, the references in the Declarations on honour on exclusion and selection criteria [...]
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24/04/2019
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13
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In the tender specifications Lot III, page 7, chapter 2.3.2.1. Live streaming service, it is written: [...]
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Only the RTMP stream is necessary, no syndication portal is required.
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23/04/2019
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41
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The tender specification does not go into detail about what means "The Audiovisual Portal is going to [...]
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As described in the Tender Specifications, point 2.3.3 - Content Delivery Network (CDN), the Audiovisual [...]
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29/04/2019
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27
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Lot III: The tender specification does not go into detail about what means The Audiovisual Portal is [...]
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Yes.
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29/04/2019
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33
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What was the annual amount of streaming traffic mentioned in Terabytes the platform had delivered in [...]
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We cannot provide this information.
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29/04/2019
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34
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Do you have an estimation or mesure of annual bandwidth consumption (on TB) by final users of streaming [...]
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We cannot provide this information.
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29/04/2019
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17
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Under that heading, it reads: "As evidence, the Tenderer must provide a list of maximum 15 relevant services [...]
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It is correct to consider a specific contract as a relevant service if it fulfils the requirements under [...]
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26/04/2019
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18
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It reads "As evidence, Tenderers will provide proof of educational qualifications and professional experience [...]
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This is correct.
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26/04/2019
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19
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It reads "The technical tender should not include any of the documents referred to under the exclusion [...]
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This is correct.
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26/04/2019
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20
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On p. 12 of EN-Annex III-Lot II - Tender Specifications, it is specified: "The CVs provided should indicate [...]
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The activites listed under Lot II, sections 2.3.1. and 2.3.2. are to be understood as functions.
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26/04/2019
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28
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Chapter 2.3.2.1 Live Streaming Service. With regard to RTMP streaming, does the contractor also have [...]
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Yes.
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29/04/2019
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40
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Chapter 2.3.1.1 Primary feed Can you please send us the technical details of both the MPEG-2 TS streams [...]
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Both ASI and IP streams are identical and their content is explained in the Tender Specifications (point [...]
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29/04/2019
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21
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I would like to insist on the PART B of the checklists of documents. If I understand well your answer [...]
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None of the documents on part B of the Checklist of documents for each Lot are requested at tender submission [...]
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26/04/2019
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29
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It reads: "Ability and quality of response to last minute requests, outside the normal schedule, when [...]
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Yes, your understanding is correct.
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29/04/2019
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42
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In the tender documents there is no explanation how these are generated. Is this a part of tender? Can [...]
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We understand that the question is refering to the drafting of summaries and shotlists. The drafting [...]
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02/05/2019
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26
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RTMP protocol can support only 1 stereo audio track. Does it mean the contractor need to provide 28 RTMP [...]
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Yes.
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29/04/2019
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30
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The tender states that the provision of the player (THEOplayer) is out of scope. However, would it be [...]
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No.
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29/04/2019
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39
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Could we confirm how much rack space will be provided to the contractor for equipment installation purposes [...]
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We will provide sufficient rack space necessary for the equipment installation.
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29/04/2019
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35
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Will any live-streamed/broadcaster content be in Standard Definition (SD) in 4:3 and 16:9 formats or [...]
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All formats should be supported for all distribution means.
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29/04/2019
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36
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Would content in square 1:1 and 9:16 formats be delivered to the social media platforms or is it intended [...]
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All formats should be supported for all distribution means.
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29/04/2019
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38
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Does the supplier need to process, deliver or store the EPG information in the XML meta-data feed?
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The XML metadata serves for processing purposes only. See example in ANNEX LOT III-A: Tender Specifications [...]
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29/04/2019
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31
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With regards to 2.3.2.2 Transcoding for VoD services requirement for performance to the platform: If [...]
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No.
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29/04/2019
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37
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In terms of requirement 2.3.3, would a solution that only provide “Hot Storage” be acceptable?
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Yes, provided that the solution satisfies the requirements for both storage types as defined in the Tender [...]
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29/04/2019
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32
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In regards to requirement 2.3.4, if the supplier already has all the necessary internet connection equipment [...]
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No.
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29/04/2019
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22
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Do we need to deliver CV's at this stage of the tender submission? If yes in which part of the tender [...]
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Please see answers to questions 7 and 21. Question7 and Question21
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29/04/2019
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23
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Can you explain which proofs you need at this stage of the tender for the part of the Technical and professional [...]
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Please see answers to questions 7 and 21.Question7 and Question21
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29/04/2019
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24
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At this stage of the tender submission, do we need to join proof of professional experience in similar [...]
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Please see answers to questions 7 and 21.Question7 and Question21
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29/04/2019
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25
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In $3.1 (submission phase) of the invitation to tenders (for all lots), an on-site visit is mentioned [...]
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Participation of tenderers for Lot I is highly recommended due to the technical nature of this lot, but [...]
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29/04/2019
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43
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Requirement: The following files must be created for each event transmitted on both channels (EbS and [...]
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As described in the Tender Specifications for Lot III (chapter 2.3.2.2. - Transcoding for VoD services [...]
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02/05/2019
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44
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Requirement: The Contractor is requested to produce media files for VoD and download from the provided [...]
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Yes, usage of mp4 format is mandatory.
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02/05/2019
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48
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A set of web services performing serveral tasks on both repositories is requested. Questions: Is a GUI [...]
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No GUI is required.
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02/05/2019
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45
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When are the start and end time of events dates updated? Is it planned in advance and can it be updated [...]
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For most events the start and end times are planned in advance. However, both start and end times can [...]
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02/05/2019
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46
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There is an indicative workload mentioned, e.g. for Coordination & logistics: 10 man-years; for Video [...]
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As stated in Tender specifications relating to Lot I, chapter 2.1. – General considerations, the volume [...]
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02/05/2019
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47
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Could we confirm if a room would be available to the on-site engineer to monitor the quality and accuracy [...]
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The place of performance of the services of Lot III shall be the premises of the conrtractor as specified [...]
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02/05/2019
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55
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Could you give us an idea of how frequent animation productions are?
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In most of the Commission's corporate video productions there are elements of animation, as described [...]
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03/05/2019
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