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80
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Is the equipment ( like cameras) insured by the Commission worldwide? And what is the franchise?
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As specified in point 2.1. of Tender Specifications for Lot I (see Tender Specifications Lot I), "In [...]
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13/05/2019
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79
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From last Friday I try to upload documents, but it doesn't work. I have now tried this in two different [...]
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If you need help you can contact the eSubmission support team from 08:00 until 18:00 CET.
DIGIT-EPROCUREMENT-SUPPORT [...]
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13/05/2019
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78
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What is the percentage split of the kit that is/isn’t covered under warranty?
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An inventory list of the equipment in use and the list of the equipment covered by SLAs are published [...]
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13/05/2019
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77
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Regarding Lot III, page 7, chapter 2.3.2.1:
a) The streaming to social networks is permanent 24/7 or [...]
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a) The streaming to social media networks is on an
ad hoc basis.
b) This is a newly required service [...]
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13/05/2019
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76
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If we are a new entity, do we have to present you now with the business plan?
How does this work if [...]
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All Tenderers must satisfy the selection criteria for the respective Lots as described in the Tender [...]
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13/05/2019
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75
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Can you confirm that the supporting documents related to the declaration on Honour have to be uploaded [...]
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Yes, the supporting documents related to the Declaration on Honour are part of the Exclusion Criteria [...]
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10/05/2019
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74
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What is the yearly cost of SLA contracts we have to maintain with the respective vendors as mentioned [...]
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As an indication, the yearly cost of SLA contracts listed in Annex LOT 1-F is 266 430.00 Euros.
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10/05/2019
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73
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what do you mean by "Tenderer to provide adequate means for maintenance " Do we have to subscribe/maintain [...]
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There are no support contracts for the equipment not listed in Annex Lot I-F. It is up to the Tenderer [...]
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10/05/2019
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72
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As stated on 2.3.1.3 in EN-Annex IV-Lot III, it is crucial for frame-accurate on demand VOD Service in [...]
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a) No.
b) No.
c) The Commission can provide GPS synchronised NTP source in its facility.
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10/05/2019
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71
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Can you please confirm whether all the current equipment is covered under maintenance/break fix contracts [...]
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Annex Lot I-F (see Annex Lot I-F List of SLAs) lists the current SLAs that the Contractor must take over [...]
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10/05/2019
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70
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We’d like to get more information about described MPEG over IP DVB-compliant MPEG-2 transport stream [...]
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a) No, the network link has to be provided by the contractor as described in the Tender Specifications [...]
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10/05/2019
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69
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Is the work described in point 2.4.3. "Installation and maintenance" included in the regular (3 man years [...]
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The Tenderer must provide for aditional maintenance and installation as defined in point 2.4.3. Installation [...]
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10/05/2019
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68
|
Is there a limit in costs concerning maintenance of the equipment not supported any longer by maintenace [...]
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There is no limit in the costs concerning maintenance, however as stated in the Tender Specifications [...]
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10/05/2019
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67
|
Can you explain how many maintenance interventions have been done in the previous contract?
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On average, the current technical support team deals with 60-80 maintenance interventions per year. This [...]
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10/05/2019
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66
|
Can you give us the total number of CDN consumed traffic in TB of the last 3 years?
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The average consumed traffic is approximately 50TB per month. This figure can vary depending on the political [...]
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10/05/2019
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65
|
In the tender specification (EN-Annex IV-Lot III) a reference is made in § 2.3.2 to an example for XML [...]
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Please see answer to question number 2 Question2
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10/05/2019
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64
|
In a previous answer it was stated that approximately 150 corporate videos will be produced per year. [...]
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In our answer to question 56 (see Question56) it is stated that “As an indication, 150 corporate videos [...]
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07/05/2019
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63
|
Contractor has to provide all the 28 RTMP streams per channel for a social media platform. How do you [...]
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It is up to the Tenderer to propose the means for the management of the RTMP streaming towards social [...]
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07/05/2019
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62
|
Is it necessary to support redundant rtmp ingest for social media plattforms (in case this is supported [...]
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The Tender Specifications for Lot III request delivery of uninterrupted encoded video and audio streams [...]
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07/05/2019
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61
|
What will be the maximum bitrate of the rtmp livestreams used for social media plattforms?
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The Tender Specifications for Lot III define bitrate requirements for streaming in point 2.3.2. Streaming [...]
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07/05/2019
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60
|
How much of the footage for the corporate videos will be shot by this tender's team? Could you please [...]
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Our corporate video production uses a mix of video and photo materials from different sources, the majority [...]
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07/05/2019
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59
|
Si oui, pourrait-on avoir des informations sur le nombre de salariés en place, le salaire moyen et le [...]
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The winning tenderer is required to comply with the applicable social and labour laws, and in particular [...]
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03/05/2019
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58
|
This question is related to the document MODEL OF CONTRACT for LOT III. The page 2 of this document refers [...]
|
Please see answer to question 53. Question53
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03/05/2019
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57
|
What do you understand by 'Pre-testing of concepts and products among restricted audiences' and is this [...]
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The contractor is requested to pre-test the concepts and video products he is providing during the execution [...]
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03/05/2019
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56
|
What types of corporate work do you require and what is the typical volume?
|
Examples of corporate video productions are available on the Commission’s Audiovisual Portal. As an indication [...]
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03/05/2019
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55
|
Could you give us an idea of how frequent animation productions are?
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In most of the Commission's corporate video productions there are elements of animation, as described [...]
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03/05/2019
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54
|
Can start and end time set by the commission to generate the VoD be in past time? If yes, how many time [...]
|
The start and end times of VoDs can be updated retroactively within 24 hours.
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03/05/2019
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53
|
On page 2 of the Model of contract for lot III, the following annexes are mentioned: a) Annex IV – Templates [...]
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Annex IV (Templates for declarations concerning the transfer of all necessary intellectual property rights [...]
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03/05/2019
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52
|
Referring to the §2.2 of tender Specifications for LOT III ,the place of performance is the premises [...]
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This clause is generally applicable to intra-muros staff only and is not relevant to Lot III.
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02/05/2019
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51
|
What application/tool do you use to watermark outgoing video over EbS and is it the same application [...]
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Watermarking is outside the scope of this call for tenders.
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02/05/2019
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50
|
Can we see what the raw data look like you receive and can you elaborate more on how you want us to crunch [...]
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We do not see the relevance of this question to the preparation of the tender for Lot I.
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02/05/2019
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49
|
On page 9 - § I.9.2.v. of the Annex IV - LOT III B: Could you please confirm that "FWC" means "Framework [...]
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This is a clerical error. This is a draft service contract and should not contain references to a framework [...]
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02/05/2019
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48
|
A set of web services performing serveral tasks on both repositories is requested. Questions: Is a GUI [...]
|
No GUI is required.
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02/05/2019
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47
|
Could we confirm if a room would be available to the on-site engineer to monitor the quality and accuracy [...]
|
The place of performance of the services of Lot III shall be the premises of the conrtractor as specified [...]
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02/05/2019
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46
|
There is an indicative workload mentioned, e.g. for Coordination & logistics: 10 man-years; for Video [...]
|
As stated in Tender specifications relating to Lot I, chapter 2.1. – General considerations, the volume [...]
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02/05/2019
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45
|
When are the start and end time of events dates updated? Is it planned in advance and can it be updated [...]
|
For most events the start and end times are planned in advance. However, both start and end times can [...]
|
02/05/2019
|
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44
|
Requirement: The Contractor is requested to produce media files for VoD and download from the provided [...]
|
Yes, usage of mp4 format is mandatory.
|
02/05/2019
|
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43
|
Requirement: The following files must be created for each event transmitted on both channels (EbS and [...]
|
As described in the Tender Specifications for Lot III (chapter 2.3.2.2. - Transcoding for VoD services [...]
|
02/05/2019
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42
|
In the tender documents there is no explanation how these are generated. Is this a part of tender? Can [...]
|
We understand that the question is refering to the drafting of summaries and shotlists. The drafting [...]
|
02/05/2019
|
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41
|
The tender specification does not go into detail about what means "The Audiovisual Portal is going to [...]
|
As described in the Tender Specifications, point 2.3.3 - Content Delivery Network (CDN), the Audiovisual [...]
|
29/04/2019
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40
|
Chapter 2.3.1.1 Primary feed Can you please send us the technical details of both the MPEG-2 TS streams [...]
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Both ASI and IP streams are identical and their content is explained in the Tender Specifications (point [...]
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29/04/2019
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39
|
Could we confirm how much rack space will be provided to the contractor for equipment installation purposes [...]
|
We will provide sufficient rack space necessary for the equipment installation.
|
29/04/2019
|
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38
|
Does the supplier need to process, deliver or store the EPG information in the XML meta-data feed?
|
The XML metadata serves for processing purposes only. See example in ANNEX LOT III-A: Tender Specifications [...]
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29/04/2019
|
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37
|
In terms of requirement 2.3.3, would a solution that only provide “Hot Storage” be acceptable?
|
Yes, provided that the solution satisfies the requirements for both storage types as defined in the Tender [...]
|
29/04/2019
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36
|
Would content in square 1:1 and 9:16 formats be delivered to the social media platforms or is it intended [...]
|
All formats should be supported for all distribution means.
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29/04/2019
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35
|
Will any live-streamed/broadcaster content be in Standard Definition (SD) in 4:3 and 16:9 formats or [...]
|
All formats should be supported for all distribution means.
|
29/04/2019
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34
|
Do you have an estimation or mesure of annual bandwidth consumption (on TB) by final users of streaming [...]
|
We cannot provide this information.
|
29/04/2019
|
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33
|
What was the annual amount of streaming traffic mentioned in Terabytes the platform had delivered in [...]
|
We cannot provide this information.
|
29/04/2019
|
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32
|
In regards to requirement 2.3.4, if the supplier already has all the necessary internet connection equipment [...]
|
No.
|
29/04/2019
|
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31
|
With regards to 2.3.2.2 Transcoding for VoD services requirement for performance to the platform: If [...]
|
No.
|
29/04/2019
|
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