Call for tenders' details

Title:
Central Document Scanning Services and Equipment for the EIB Group
Contracting authority:
European Investment Bank (EIB)
TED publication date:
11/07/2019
Time limit for receipt of tenders:
03/09/2019
Status:
Closed
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Results per page: 10 | 25 | 50 8 Questions found, displaying all Questions .
# Question Answer Last publication date Status
8
Is it possible to receive insight in the last customer satisfaction survey that’s done for these services [...]
Please note that the customer satisfaction survey is not in the scope of the existing contract under [...]
09/08/2019
7
Can we add other criteria concerning replacement of staff, please? We think it’s very important there [...]
We assume that the question refers to qualitative award sub-criterion 3.1 and namely: 3.1. Relevance [...]
09/08/2019
6
At the moment you’re working with the Kofax solution, are you satisfied with this solution? Is EIB open [...]
The tenderers can offer software other than Kofax Capture. In such case it is foreseen that the Service [...]
09/08/2019
5
Is the staff quantity mandatory? Does the Service Provider have the right to decide how many employees [...]
Yes, the staff quantity is mandatory. Offers not complying with the required staff quantities will be [...]
09/08/2019
4
Is the equipment quantity mandatory? Do Service provider have the right to decide which equipment and [...]
Yes, the equipment and software licenses quantity is mandatory. Please also note the mandatory requirements [...]
09/08/2019
3
Is it possible we can make an appointment, in August, where we can come and inspect the material to be [...]
Please note that site visits are not allowed in this call for tenders. The nature and type of materials [...]
09/08/2019
2
Nous avons identifié que ce même Appel d'offre avait été publié le 14/06/2018 avec attribution prévue [...]
Le présent appel d'offres fait suite à la publication antérieure (voir l'avis de pré-information 2018 [...]
09/08/2019
1
If transfer of the incumbent team is applicable we need to receive the personal information to make a [...]
The reference to Directive 2001/23/EU has been included in the Terms of Reference to make tenderers aware [...]
08/08/2019