12
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“If the tenderer relies on the capacities of other entities (e.g. a parent company), a written undertaking [...]
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The 403-verklaring as filed with the Chamber of Commerce (KvK) is not accepted as evidence. The tender [...]
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31/07/2019
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35
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“Duly signed and dated by an authorised representative” Is our assumption correct that the tender documents [...]
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The assumption is correct. The procurement documents shall be signed by a person who is identified in [...]
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06/08/2019
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59
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You state that all employees proposed by the tenderer will have to be in the possession of a VOG. Does [...]
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As per the point on vetting and screening in section 3.2 (Minimum requirements to be met by the tender [...]
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07/08/2019
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39
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You indicate that information about glass m2 will not be available until the building has been completed [...]
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A price per m2 for cleaning of internal glazing is fine. Please see also the answer to question 25.
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06/08/2019
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73
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You indicate at the sanitary consumables that the toilet paper must have a length of 240 cm. Do we assume [...]
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Please refer to question 22.
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09/08/2019
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63
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You are requesting rental prices as well as purchase prices for waste bins. For the presses and for organic [...]
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In those cases the applicable rows of column G in sheet 2. Waste management shall be left blank. Please [...]
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07/08/2019
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69
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You are requesting an all-in price per kilogram. This is not common practise in the Netherlands. Is it [...]
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A new Costing sheet (v.3) has been published to enable tenderers to enter their quotes for a management [...]
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09/08/2019
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36
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You are requesting a press machine for paper and for organic waste, but not for residual waste. We know [...]
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As per point d) Central waste collection area of section 3.1.5. Waste management including confidential [...]
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06/08/2019
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21
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You are asking tenderers to indicate with regard to which KPI’s they are prepared to exceed the minimum [...]
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The Agency has established minimum service requirements in the draft Service Level Agreement (SLA) with [...]
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31/07/2019
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91
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Will you accept a tender that is signed by a person who has been authorised in writing by one of the [...]
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This is correct indeed, the Agency will accept a tender that is signed by a person who has been authorised [...]
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13/08/2019
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40
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Will there be a possibility to adjust the prices quoted in our tender afterwards based on the actual [...]
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For items for which the exact volume (e.g. m2) is not yet known, the tenderers shall quote a price per [...]
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06/08/2019
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76
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Why do you ask for a different frequency of replacing the bins on the (MIVA) invalid tiolet?
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The frequency of replacing the bins is based on the Agency’s previous experience. Frequency could be [...]
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09/08/2019
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37
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Which type of coffee cups will you be using? PE-coated or a biodegradable cup with PLA-coating?
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This information is not yet known. Coffee cups will be provided by the catering contractor. The procurement [...]
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06/08/2019
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11
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When entering a subcontractor in E-tendering, the system requires a declaration of honour and other selection [...]
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1. As indicated in section 4.2 of the technical specifications a completed and signed Annex III is required [...]
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31/07/2019
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92
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What is the width of the access road to expedition/’Milieustraat’? Can you confirm that waste collector [...]
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The size of the truck that can enter the expedition road and area is limited to the size as specified [...]
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19/08/2019
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43
|
What is the estimated date of the start of te contract (also in relation to the award date early november [...]
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It is currently envisaged that the contract award decision will be communicated in mid-November19, and [...]
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06/08/2019
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55
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We know from our own experience that the waste collection drawers that you intend to use are very small [...]
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The Agency is unable to change the design of the collection drawers at this stage. As per the technical [...]
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07/08/2019
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66
|
We have noticed that floor 2 is missing from your overview. Can you please provide the details for this [...]
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It is not clear to the Agency which overview is meant. Could the economic operator clarify this please [...]
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07/08/2019
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74
|
We do not find any soap at the sanitary consumables in the costing sheet. Can you indicate why you are [...]
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Hand soap has been added to the Costing sheet in sheet 1 (Cleaning services) in section 2: Consumables [...]
|
09/08/2019
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44
|
We can not find Annex XIX in the document library, can you provide us with that document?
|
A sample purchase order is included as the very last page of the draft Contract (Annex VII to the Technical [...]
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06/08/2019
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30
|
various frequencies for the internal window cleaning are mentioned: 12x per year and 2x per year. Which [...]
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Both are correct. Twelve (12 x per year) refers to the monthly cleaning of the internal glazing of interior [...]
|
02/08/2019
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9
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To which address and for whose attention may tenderers send these documents?
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Signed originals should be sent to the following address: European Medicines Agency Attn: Beatriz Rabazo [...]
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31/07/2019
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53
|
To calculate the number of hours required for waste collection, the following information is required [...]
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Please note that the EMA building is still a construction site, and the Agency does not have at its disposal [...]
|
07/08/2019
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88
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There are no bins asked for the hand towels. In our opinion it’s necessary to add bins especially for [...]
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Please see the answer to question 86. Bins are provided in the building.
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13/08/2019
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77
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The tender, including prices, must be valid for 6 months. Due to fluctuations on the waste market however [...]
|
As set out in Article I.5.2 (Price revision index) of the draft framework contract (Annex II to the Technical [...]
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12/08/2019
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49
|
The successful tenderer will be required to treat at no additional cost to the Agency all crawling insects [...]
|
The assumption is correct. Compliance with law and relevant regulations will always prevail.
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06/08/2019
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48
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The successful tenderer will be required to carry out an initial risk assessment at no additional cost [...]
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The Agency is asking tenderers to provide a fixed cost per one pest control visit where each visit shall [...]
|
06/08/2019
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5
|
The submission date for this tender coincides with the summer vacation period in the Netherlands. In [...]
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Given the time-criticality of the procurement, the submission date cannot be postponed.
|
25/07/2019
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87
|
The start date of the contract is foreseen to be 01 December 2019. Can you confirm that this is the date [...]
|
This understanding is correct: the start of the contact will be the start date of the contract implementation [...]
|
13/08/2019
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25
|
The prices for windowcleaning are based on square meters that we don't know (answer question windowcleaning [...]
|
The permanent premises are still under construction. Therefore the exact square meters (m2) of the internal [...]
|
02/08/2019
|
|
67
|
The penalty clause in Annex XVI states that the fine is immediately due and payable when the service [...]
|
Please see answer to question 34. A penalty is applied if the contractor fails to comply with the KPI [...]
|
07/08/2019
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|
19
|
The estimated value of the contract calculated over the maximum contract duration of 4 years is € 4.500.000 [...]
|
The amount is an indicative estimate of the contract value. The contract will be awarded to the most [...]
|
31/07/2019
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65
|
The costing sheet does not specify a required method for processing/destruction of confidential paper [...]
|
As per technical specifications the destruction of confidential waste (including paper) has to be in [...]
|
07/08/2019
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61
|
The average return on a cleaning contract in the Netherlands is approximately 5%. A 10% penalty for a [...]
|
The Agency is unable to negotiate the terms of the SLA.
|
07/08/2019
|
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29
|
The atrium is accessible by using the GOI. Is all of the glass accessible with the GOI? And how many [...]
|
Glazing in the atrium is accessible by using the GOI. The largest area of internal glazing to be cleaned [...]
|
02/08/2019
|
|
95
|
Thanks for providing us with the floor types. To compile an accurate calculation however, an indication [...]
|
Please see the answer to question 93 and 94, as well as Annex XX (Additional information), which has [...]
|
20/08/2019
|
|
70
|
Tenderers can insert suggested machines “compactors/containers/pressers” in Annex II Costing sheet under [...]
|
A new Costing sheet (v.3) has been published for tenderers where relevant cells have been unblocked. [...]
|
09/08/2019
|
|
28
|
Row 26, further to your answer to question 4. How will square meters be determined upon completion? Is [...]
|
Please see the answer to question 25.
|
02/08/2019
|
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32
|
Row 18, deep cleaning of shower rooms and changing rooms. Can you provide us with an element list for [...]
|
Description of the deep cleaning services required can be found in section 3.1.2 (Periodical deep cleaning [...]
|
02/08/2019
|
|
31
|
Row 17, deep cleaning services. In order to provide you with a correct price per cleaning session, a [...]
|
Description of the deep cleaning services required can be found in section 3.1.2 (Periodical deep cleaning [...]
|
02/08/2019
|
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45
|
Our waste management partner is a young and innovative start up. We are able to provide the requested [...]
|
As set out in section 15: Selection criteria (technical and professional capacity) in particular section [...]
|
06/08/2019
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|
57
|
Operational compliance & risk - KPI contract Can you please confirm that the penalty does not apply [...]
|
Penalties shall be applied in line with the output measure “all contracted hours provided during the [...]
|
07/08/2019
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|
81
|
On the one hand, contractor believes that there must be a possibility for liability on the part of the [...]
|
Please note Article II.6.1. draft framework contract refers to contracting authority not being liable [...]
|
12/08/2019
|
|
62
|
Oil: can you please let us know which types of oil are being used at EMA, for example frying oil, engine [...]
|
Cooking oil will be used in the provision of the catering and hospitality services. The use of any other [...]
|
07/08/2019
|
|
16
|
May the services have been provided in other EU-countries?
|
Yes, the services may have been provided in other EU-countries.
|
31/07/2019
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27
|
Is this included the dispensers and what are the specifications.
|
The provision of hygienic and sanitary supplies and consumables does not include dispensers itself. Please [...]
|
02/08/2019
|
|
2
|
Is there more detailed information such as total square meters offices, traffic area, toilets, stairways [...]
|
Tenderers should note that the EMA building is still a construction site. However, the Agency is able [...]
|
24/07/2019
|
|
72
|
Is there an obligation to take over members of the current cleaning staff?
|
Please be informed that the EMA is currently making use of a fully serviced temporary accommodation, [...]
|
09/08/2019
|
|
56
|
Is our assumption correct that the evidence required to evaluate financial feasibility is not part of [...]
|
In section 14.2 of the technical specifications it is stated that tenderers shall as part of their tender [...]
|
07/08/2019
|
|
14
|
Is our assumption correct that not all services have to be performed at one single client? E.g. tenderers [...]
|
It shall be noted that, in case the cleaning services and the waste management are provided to different [...]
|
31/07/2019
|
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