Call for tenders' details

Title:
Cleaning, Waste Management and other Related Services
Contracting authority:
European Medicines Agency (EMA)
TED publication date:
18/07/2019
Time limit for receipt of tenders:
03/09/2019
Status:
Closed
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Results per page: 10 | 25 | 50 101 Questions found, displaying 61 to 70.[First/Prev] 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11 [Next/Last]
# Question Answer Last publication date Status
41
From our own experience we know that a maximum of 1 complaint per month in a building with > 1.000[...]
Complaints as described in the SLA are not user complaints. User complaints will be channelled through[...]
06/08/2019
40
Will there be a possibility to adjust the prices quoted in our tender afterwards based on the actual [...]
For items for which the exact volume (e.g. m2) is not yet known, the tenderers shall quote a price per[...]
06/08/2019
39
You indicate that information about glass m2 will not be available until the building has been completed[...]
A price per m2 for cleaning of internal glazing is fine. Please see also the answer to question 25.
06/08/2019
38
How many sanitary units will there be in your building, and how many toilet pots and washbasins?
Could the economic operator please clarify what is meant with ‘sanitary units’?
06/08/2019
37
Which type of coffee cups will you be using? PE-coated or a biodegradable cup with PLA-coating?
This information is not yet known. Coffee cups will be provided by the catering contractor. The procurement[...]
06/08/2019
36
You are requesting a press machine for paper and for organic waste, but not for residual waste. We know[...]
As per point d) Central waste collection area of section 3.1.5. Waste management including confidential[...]
06/08/2019
35
“Duly signed and dated by an authorised representative” Is our assumption correct that the tender documents[...]
The assumption is correct. The procurement documents shall be signed by a person who is identified in[...]
06/08/2019
34
According to the Scoring Criteria for complaints, receiving 1 complaint per month will result in a score[...]
Complaints as described in the SLA Annex XVI are considered those that result from failing to meet the[...]
02/08/2019
33
For the KPI Audit overall score % you refer to a score sheet by which you measure Customer Satisfaction[...]
The score sheet is included in the SLA spreadsheet, please see score input in column K. The scores will[...]
02/08/2019
32
Row 18, deep cleaning of shower rooms and changing rooms. Can you provide us with an element list for[...]
Description of the deep cleaning services required can be found in section 3.1.2 (Periodical deep cleaning[...]
02/08/2019