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24
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(a) Can you please confirm the handover period in case of replacement is 10-15 days? (b) Is Parallel [...]
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(a) As stated in point 6.3. Replacement of the Technical Specifications "The handover period (where both [...]
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11/10/2019
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74
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A list of certifications are requested for the Back-End and Front-End Developer. Unlike other profile [...]
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In “Technical Specifications, Annex 10: List of profiles”, whenever more than one certification is mentioned [...]
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30/10/2019
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52
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a) Could you please clarify the size of ISDLS incumbent team? b) What is the exact size and composition [...]
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The size of the existing team is not relevant for this call for tenders. As stated in Annex 3 – Technical [...]
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21/10/2019
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38
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According to Q&A #33, our understanding is that in case tenderers aim to bring a subcontractor whose [...]
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As stated in point 4.2 of tender specifications "Tenderers must give an indication of the tasks that [...]
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17/10/2019
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5
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Art. I.6.3 point 2 of draft FWC. Why is the payment term 60 days?
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As indicated in the said article of the draft FWC, the contracting authority decided to set the payment [...]
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26/09/2019
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51
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As part of the financial model, EEAS refer to 61 FTE’s. In the “technical specification” document page [...]
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All figures are correct. 70 FTE (61 + 9) represents the “estimated number of FTE per year”, for the total [...]
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21/10/2019
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4
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At page 8 of the technical specifications, the RFP reads “Near shore: The Contractor will provide the [...]
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We confirm that any location within the European Union is compliant.
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26/09/2019
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9
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Can the CA confirm that TM and QTM can be invoiced on a monthly basis?
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As mentioned in the article 3.2 of ANNEX III of the modified Draft Framework Contract, the invoicing [...]
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27/09/2019
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48
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Can we please request an extension of the submission deadline by 1 week?
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Please note that we do not consider extending the deadline. The deadline for the submission of tenders [...]
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18/10/2019
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28
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Can you please confirm that it is not obligatory to propose resources with security clearance?
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As stated in point 5.2. Security Clearance of the Technical Specifications, "All staff proposed by the [...]
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14/10/2019
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29
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Can you please confirm that we can cross-reference between questions in our reply in the technical tender [...]
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There is no specific requirement regarding the format of the reply, as long as "The Technical proposal [...]
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14/10/2019
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68
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Concerning the supporting documents/evidence requested for 5.3. Selection of economic operators; Criterion [...]
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The wording "This contract has been performed according to the contractual terms" is acceptable to us [...]
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22/10/2019
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56
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Considering that 1st November is a bank holiday in some countries: https://www.officeholidays.com/upcoming [...]
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The Contracting Authority has decided to postpone the time limit for receipt of tenders to 4th November [...]
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21/10/2019
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53
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Considering that 28 October is a bank holiday in some countries: https://www.officeholidays.com/upcoming [...]
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The Contracting Authority has decided to postpone the time limit for receipt of tenders to 4th November [...]
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21/10/2019
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57
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Considering that both 28th of October and Friday1st November is a bank holiday in some countries: https [...]
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Please note that we do not consider extending again the deadline. The deadline for the submission of [...]
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21/10/2019
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62
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Either party may terminate the FWC and/or the FWC and all or certain specific contracts by sending formal [...]
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After thorough analysis of the new drafting proposed, the Contracting Authority came to the conclusion [...]
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21/10/2019
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10
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How are quarterly measured LDUs linked to monthly invoices and monthly supporting Service Acceptance [...]
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As indicated in SLA (Chapter 3.), the liquidated damages are calculated on a quarterly basis. Similarly [...]
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27/09/2019
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66
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How is the Phase-In, transition to be invoiced? Will it be treated as a separate project and to be budgeted [...]
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The Contracting Authority will decide on and request the services at the start of the framework contract [...]
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22/10/2019
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71
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In Annex 10 of the Technical specifications, there is a Daily Activity Assistant (DAM) foreseen (Chapt [...]
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It is up to the Contracting Authority to decide, during the execution of the contract, to request or [...]
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25/10/2019
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65
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In Annex 8 to technical Specifications (SLA) there is in KPI-1 (4.1. Ordering process) a compensation [...]
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For KPI-1, liquidated damages apply, among other cases, in case "the candidate is […] declared unable [...]
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22/10/2019
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23
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In order to submit a high quality response, can we request an extension of the deadline by 15 days to [...]
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Please note that we do not consider extending the deadline. The deadline for the submission of tenders [...]
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11/10/2019
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32
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In Part II technical specifications, point 2.4 Place of Delivery there it is mentioned that for Proximity [...]
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(a) and (b): As stated in the Tender Specifications (6.3. Financial Tender), "the prices are all inclusive [...]
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15/10/2019
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27
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In point 3.5 of the technical specifications you group the profiles under four (4) Technical teams. This [...]
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As stated in Technical Specifications point 2.7 Technical teams and Project Teams, activities can be [...]
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11/10/2019
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25
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In point 6.1.3 of technical specifications you request that the resources of the Contractor record their [...]
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ITAM is an activity monitoring tool and does not serve the same purpose as a badging system. As indicated [...]
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11/10/2019
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72
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In Q&A #28 EEAS is referring to 5.2.” All staff proposed by the contractor must be eligible to obtain [...]
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We confirm that, as stated in “Technical Specification, point 5.2 Security Clearance”, “All staff proposed [...]
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28/10/2019
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30
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In Question 19 you state that 'prices tendered for shall include all the costs to be incurred by the [...]
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(a) Technical infrastructure means hardware and software needed for developments in Proximity and Near [...]
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14/10/2019
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19
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In Question 3.3 Annex 5 of technical specifications it is requested to specify the necessary technical [...]
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The award sub-criterion 3.3 requests to specify “How you will ensure that the technical infrastructure [...]
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08/10/2019
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18
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In Question 3.4 Annex 5 of technical specifications, can you please confirm our understanding that the [...]
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Award sub-criterion 3.4 refers to both types of Services: Time and Means and Quoted Time and Means.
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08/10/2019
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45
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In reference to Q&A 2, can you please confirm that the illustrative example of Q.3.2 can also be [...]
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We expect practical examples illustrating tenderers' answer. These examples do not need to be complete [...]
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17/10/2019
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61
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In regards to evidence in economic and financial capacity, we understand that entities relied upon will [...]
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Your understanding is correct.
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21/10/2019
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50
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In relation to the page limitation - 80 pages, is it allowed to have some graphs in the 80 pages at reduced [...]
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All graphs will be counted within the 80-page limit. However, we accept that some graphs at reduced size [...]
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21/10/2019
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40
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In technical tender award sub-criterion 2.1 you mention "processes, interfaces, responsibilities, structure [...]
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Processes is a generic term referring here to the manner in which the work/activities/information/knowledge [...]
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17/10/2019
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13
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In the document Request to participate form, page 4, list of previous contracts, Our understanding is [...]
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Yes, your understanding is correct.
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01/10/2019
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14
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In the document Request to participate form, page 4, list of previous contracts, value in the currency [...]
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The tenderers have to include the contract value during the past three calendar years (for which accounts [...]
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01/10/2019
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63
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In the document Request to participate form, section 6 Technical and professional capacity, table list [...]
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Please note that if the currency of your contracts is EUR and you have filled in the column "value in [...]
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22/10/2019
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37
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In the e-Submission platform, in the Tender offer step, the following fields are mandatory: Total amount [...]
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As indicated in the e-Submission Quick guide in tender specifications point 3, you must fill in the total [...]
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17/10/2019
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36
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In the invitation to tender we read: The hand-signed originals (Tender report and Declaration on Honour [...]
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Yes, we confirm that the hand-signed originals must be sent to the European External Action Service, [...]
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17/10/2019
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67
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In the quality award criteria you request for our approach for the first specific contracts of the first [...]
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The Contracting Authority will decide on and request the services at the start of the framework contract [...]
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22/10/2019
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7
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In the Tender Specifications, Section 5, Criterion 5.3.3.a), Minimum capacity level, p. 8, we read “At [...]
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We confirm that all the mentioned examples are considered acceptable.
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26/09/2019
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8
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In the Tender Specifications, Section 5, Criterion 5.3.3.a), Minimum capacity level, p. 8, we read “Each [...]
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We confirm that your understanding is correct.
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26/09/2019
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73
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In your answer to question 19, you ask Tenderers to take into account in their prices all costs associated [...]
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We confirm the answer to question 19. As stated in the Tender Specifications (in point 6.3 Financial [...]
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30/10/2019
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35
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Is the EEAS expecting a full Service Management Quality Plan (SMQP) in this answer? Or is the EEAS only [...]
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The description of your proposal of SMQP does not need to be long, but should provide enough information [...]
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17/10/2019
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15
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Is the understanding that FWC will be awarded to a single economic operator and that it does not imply [...]
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Indeed, the understanding is correct. The framework contract will be awarded to a single economic operator [...]
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03/10/2019
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34
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It is our understading that the description of the tender is not included in the page limit of 80 pages [...]
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The description of the tender will be counted within the 80-page limit. Regarding the 80-page limit, [...]
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17/10/2019
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17
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On Question 3.5 Annex 5 of the technical specifications, can you please confirm our understanding that [...]
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The award sub-criterion 3.5 requests to “specify which measures, tools and processes you commit to implement [...]
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08/10/2019
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60
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Our understanding is that in case of a joint offer with envisaged subcontracting, the “Legal Entity Form [...]
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A legally constituted consortium must present its own Legal Entity Form (LEF) which is different from [...]
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21/10/2019
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44
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Our understanding is that the cover, table of contents and question description are not counted in the [...]
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The cover and table of contents are not counted in the limit of 80 pages.
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17/10/2019
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3
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Our understanding is that the financial identification form must be submitted by the leader of the consortium [...]
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Yes, your understanding is correct.
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25/09/2019
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59
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Our understanding is that the original hardcopies of the signed Tender Report and the Declaration on [...]
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When the declaration(s) on honour and/or the tender report are signed by hand, a scanned copy must be [...]
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21/10/2019
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6
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Our understanding is that there are no CVs to be submitted at tender submission deadline (28/10/2019) [...]
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We confirm there are no CVs to be submitted at tender submission deadline (28/10/2019).
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26/09/2019
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