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74
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A list of certifications are requested for the Back-End and Front-End Developer. Unlike other profile [...]
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In “Technical Specifications, Annex 10: List of profiles”, whenever more than one certification is mentioned [...]
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30/10/2019
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73
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In your answer to question 19, you ask Tenderers to take into account in their prices all costs associated [...]
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We confirm the answer to question 19. As stated in the Tender Specifications (in point 6.3 Financial [...]
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30/10/2019
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72
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In Q&A #28 EEAS is referring to 5.2.” All staff proposed by the contractor must be eligible to obtain [...]
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We confirm that, as stated in “Technical Specification, point 5.2 Security Clearance”, “All staff proposed [...]
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28/10/2019
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71
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In Annex 10 of the Technical specifications, there is a Daily Activity Assistant (DAM) foreseen (Chapt [...]
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It is up to the Contracting Authority to decide, during the execution of the contract, to request or [...]
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25/10/2019
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70
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“Is there any infrastructure for remote connection to the systems already in place in the EEAS (VPN, [...]
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For Proximity and Near shore services, remote connection to the EEAS environment may be necessary. The [...]
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25/10/2019
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69
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With reference to the declaration on Honour, our understanding is that in case of a consortium all entities [...]
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In case of the joint tender the selection criteria (economic and financial capacity, technical and professional [...]
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25/10/2019
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68
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Concerning the supporting documents/evidence requested for 5.3. Selection of economic operators; Criterion [...]
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The wording "This contract has been performed according to the contractual terms" is acceptable to us [...]
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22/10/2019
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67
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In the quality award criteria you request for our approach for the first specific contracts of the first [...]
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The Contracting Authority will decide on and request the services at the start of the framework contract [...]
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22/10/2019
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66
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How is the Phase-In, transition to be invoiced? Will it be treated as a separate project and to be budgeted [...]
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The Contracting Authority will decide on and request the services at the start of the framework contract [...]
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22/10/2019
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65
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In Annex 8 to technical Specifications (SLA) there is in KPI-1 (4.1. Ordering process) a compensation [...]
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For KPI-1, liquidated damages apply, among other cases, in case "the candidate is […] declared unable [...]
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22/10/2019
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64
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Regarding the answer to question #12, if fiscal closing is December 31th, does “the past three calendar [...]
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Yes.
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22/10/2019
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63
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In the document Request to participate form, section 6 Technical and professional capacity, table list [...]
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Please note that if the currency of your contracts is EUR and you have filled in the column "value in [...]
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22/10/2019
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62
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Either party may terminate the FWC and/or the FWC and all or certain specific contracts by sending formal [...]
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After thorough analysis of the new drafting proposed, the Contracting Authority came to the conclusion [...]
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21/10/2019
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61
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In regards to evidence in economic and financial capacity, we understand that entities relied upon will [...]
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Your understanding is correct.
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21/10/2019
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60
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Our understanding is that in case of a joint offer with envisaged subcontracting, the “Legal Entity Form [...]
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A legally constituted consortium must present its own Legal Entity Form (LEF) which is different from [...]
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21/10/2019
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59
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Our understanding is that the original hardcopies of the signed Tender Report and the Declaration on [...]
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When the declaration(s) on honour and/or the tender report are signed by hand, a scanned copy must be [...]
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21/10/2019
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58
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We fully understand the application of the LDU’s, and this thanks to description given by EEAS in the [...]
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After careful review of your request, the Contracting Authority considers that that the proposed model [...]
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21/10/2019
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57
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Considering that both 28th of October and Friday1st November is a bank holiday in some countries: https [...]
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Please note that we do not consider extending again the deadline. The deadline for the submission of [...]
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21/10/2019
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56
|
Considering that 1st November is a bank holiday in some countries: https://www.officeholidays.com/upcoming [...]
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The Contracting Authority has decided to postpone the time limit for receipt of tenders to 4th November [...]
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21/10/2019
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55
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Please consider extending the deadline for submission of Tenders for at least 2 weeks in order to allow [...]
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The Contracting Authority has decided to postpone the time limit for receipt of tenders to 4th November [...]
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21/10/2019
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54
|
While we appreciate that EEAS have declined all requests for extension so far. However, in reason of [...]
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The Contracting Authority has decided to postpone the time limit for receipt of tenders to 4th November [...]
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21/10/2019
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53
|
Considering that 28 October is a bank holiday in some countries: https://www.officeholidays.com/upcoming [...]
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The Contracting Authority has decided to postpone the time limit for receipt of tenders to 4th November [...]
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21/10/2019
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52
|
a) Could you please clarify the size of ISDLS incumbent team? b) What is the exact size and composition [...]
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The size of the existing team is not relevant for this call for tenders. As stated in Annex 3 – Technical [...]
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21/10/2019
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51
|
As part of the financial model, EEAS refer to 61 FTE’s. In the “technical specification” document page [...]
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All figures are correct. 70 FTE (61 + 9) represents the “estimated number of FTE per year”, for the total [...]
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21/10/2019
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50
|
In relation to the page limitation - 80 pages, is it allowed to have some graphs in the 80 pages at reduced [...]
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All graphs will be counted within the 80-page limit. However, we accept that some graphs at reduced size [...]
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21/10/2019
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49
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When requesting to specify the structure of QTM proposals, do you mean to provide a template or something [...]
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Structure refers here to a general description or plan showing the essential features of your answer. [...]
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21/10/2019
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48
|
Can we please request an extension of the submission deadline by 1 week?
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Please note that we do not consider extending the deadline. The deadline for the submission of tenders [...]
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18/10/2019
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47
|
Would you accept a declaration from the auditor, since the national law does not provide for the obligation [...]
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Please note that the client's reference letters requested under point 5.3.3. a) of the tender specifications [...]
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18/10/2019
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46
|
Since customers in the public sector in some EU Countries tend not to sign statements, could it be acceptable [...]
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As indicated in tender specifications point 5.3.3 a) "For each contract in the table (list), the tenderer [...]
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17/10/2019
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45
|
In reference to Q&A 2, can you please confirm that the illustrative example of Q.3.2 can also be [...]
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We expect practical examples illustrating tenderers' answer. These examples do not need to be complete [...]
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17/10/2019
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44
|
Our understanding is that the cover, table of contents and question description are not counted in the [...]
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The cover and table of contents are not counted in the limit of 80 pages.
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17/10/2019
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43
|
Since we need to respect the 80 pages limitation, is it possible to put in annex all graphs and images [...]
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All graphs, images (including organigrammes) will be counted within the 80-page limit.
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17/10/2019
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42
|
You state in terms of Contractor's entities the following:(Account Manager, Contract Manager, Service [...]
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Indeed, in Technical specifications, point 7.2. Steering Committee meetings, it is mentioned "The Steering [...]
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17/10/2019
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41
|
Our understanding is that we can submit answer to the 4 blocks of the technical questions in separate [...]
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We do not confirm your understanding. As stated in 14. Annex 2 – Technical tender, “The tenderer will [...]
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17/10/2019
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40
|
In technical tender award sub-criterion 2.1 you mention "processes, interfaces, responsibilities, structure [...]
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Processes is a generic term referring here to the manner in which the work/activities/information/knowledge [...]
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17/10/2019
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39
|
Procurement documents state: "The Contractor shall propose per requested profile at least 2 and maximum [...]
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As stated in 4.2.1 Request, "QTM requests contain a Technical Annex detailing the different tasks to [...]
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17/10/2019
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38
|
According to Q&A #33, our understanding is that in case tenderers aim to bring a subcontractor whose [...]
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As stated in point 4.2 of tender specifications "Tenderers must give an indication of the tasks that [...]
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17/10/2019
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37
|
In the e-Submission platform, in the Tender offer step, the following fields are mandatory: Total amount [...]
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As indicated in the e-Submission Quick guide in tender specifications point 3, you must fill in the total [...]
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17/10/2019
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36
|
In the invitation to tender we read: The hand-signed originals (Tender report and Declaration on Honour [...]
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Yes, we confirm that the hand-signed originals must be sent to the European External Action Service, [...]
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17/10/2019
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35
|
Is the EEAS expecting a full Service Management Quality Plan (SMQP) in this answer? Or is the EEAS only [...]
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The description of your proposal of SMQP does not need to be long, but should provide enough information [...]
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17/10/2019
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34
|
It is our understading that the description of the tender is not included in the page limit of 80 pages [...]
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The description of the tender will be counted within the 80-page limit. Regarding the 80-page limit, [...]
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17/10/2019
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33
|
With reference to the documents which need to be provided in case of subcontracting, our understanding [...]
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a) Yes, we confirm your understanding. As indicated in the tender specifications point 4, "Tenderers [...]
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15/10/2019
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32
|
In Part II technical specifications, point 2.4 Place of Delivery there it is mentioned that for Proximity [...]
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(a) and (b): As stated in the Tender Specifications (6.3. Financial Tender), "the prices are all inclusive [...]
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15/10/2019
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31
|
You mention that "KPI-1: Failure to provide a suitable proposal activates the payment of a compensation [...]
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KPI-1 applies also where there is no answer to the request. The different cases of failure to make a [...]
|
14/10/2019
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30
|
In Question 19 you state that 'prices tendered for shall include all the costs to be incurred by the [...]
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(a) Technical infrastructure means hardware and software needed for developments in Proximity and Near [...]
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14/10/2019
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29
|
Can you please confirm that we can cross-reference between questions in our reply in the technical tender [...]
|
There is no specific requirement regarding the format of the reply, as long as "The Technical proposal [...]
|
14/10/2019
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28
|
Can you please confirm that it is not obligatory to propose resources with security clearance?
|
As stated in point 5.2. Security Clearance of the Technical Specifications, "All staff proposed by the [...]
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14/10/2019
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27
|
In point 3.5 of the technical specifications you group the profiles under four (4) Technical teams. This [...]
|
As stated in Technical Specifications point 2.7 Technical teams and Project Teams, activities can be [...]
|
11/10/2019
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26
|
We understand that the aim of the requested examples in this question is to illustrate the structure [...]
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Your understanding is correct. Nevertheless, it is up to the tenderer to decide on the type of information [...]
|
11/10/2019
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25
|
In point 6.1.3 of technical specifications you request that the resources of the Contractor record their [...]
|
ITAM is an activity monitoring tool and does not serve the same purpose as a badging system. As indicated [...]
|
11/10/2019
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