EU solidarity with Ukraine

Call for tenders' details

Title:
Integrated Service Desk and Support for IT, Logistical and Business Processes
Contracting authority:
European Food Safety Authority (EFSA)
TED publication date:
26/11/2019
Time limit for receipt of tenders:
02/03/2020
Status:
Closed
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Results per page: 10 | 25 | 50 319 Questions found, displaying 1 to 10.[First/Prev] 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15 [Next/Last]
# Question Answer Last publication date Status
319
In Annex 7 ( EN-Annex 7 - Workers employed by current FWC_corrigendum 3.pdf) it is stated that most workers [...]
The exact CCNL applied was the “Contratto Collettivo per le imprese esercenti servizi di pulizia e servizi [...]
25/02/2020
318
In Annex 3a of the Technical Specifications in the Section describing Service ‘S6.5.1 Archiving’ at the [...]
Archiving will follow EFSA's Record Management policy. Details on format of documents, archiving supports [...]
21/02/2020
317
"At least twelve (10) years of experience, after having completed university studies, within Service [...]
In Annex 3c Profiles Description, there is a typo on page 7 against the skills and experience for the [...]
21/02/2020
316
Based on Annex 3a statements and Clarification #296, while the software for management of stock inventories [...]
We confirm that a number of ServiceNow ITSM licenses/subscriptios evaluated necessary for the contractor's [...]
21/02/2020
315
With regard to the upload of the documents in eSubmission, we understand that: - The administrative data [...]
Part 3 of the tender specifications provides detailed instructions of how to upload an offer into the [...]
21/02/2020
314
In annex 1 – Financial offer template-, tab ‘A - Financial Offer_Fixed_Price’, it is stated that ‘For [...]
In Annex 1 - Financial Offer template, EFSA provides an estimated volume so as to have an idea of the [...]
21/02/2020
313
In annex 3a - Service 4 it is written that "an Situation Report (SITREP) is required every hour", while [...]
The SITREP is report sent to EFSA concerned staff (e.g. Service Manager, Information Security Officer [...]
21/02/2020
312
(1) Please can you provide a list of EFSA roles/titles and their responsibilities that will act as counter-parties [...]
All information requested within this clarification shall be defined by EFSA, and provided to the Contractor [...]
21/02/2020
311
How many CVs of Service Manager is EFSA expecting in requirement 12? Is there a minimum and/or maximum [...]
Tenderers have to submit at least one CV. Tenderers are permitted to submit more than one CV. However [...]
21/02/2020
310
With reference to the service S.3.1 "Bespoke Management - Bug Fixing", being priced QT&M as part [...]
Any issue/incident/problem to be fixed shall be measured through the KPIs reported in the Annex 3e, following [...]
21/02/2020