76
Further to question no. 69, you have proposed to provide budget as per table on page 26 of technical [...]
Thank you for flagging that the Costing sheet (Annex II) for the number of Parallel Distribution Bulk[...]
01/04/2020
Answered
75
Thank you for your prompt reply. (1) Can you please confirm that the titles Operations Director and Director[...]
(1) Your understanding is correct. Please refer to the response provided to question 30 item (3). (2)[...]
01/04/2020
Answered
74
In both documents you mention the service level management and SLA. (1) Can you please confirm that you[...]
(1) Your understanding is correct - in 16.1.5 the Tenderer is requested to describe the SLA approach [...]
01/04/2020
Answered
73
(1) Are there currently any methodologies and frameworks - in the context of contract and specific contracts[...]
(1) The Agency has not defined required methodologies. The Tenderer may propose any suitable methodology[...]
01/04/2020
Answered
72
In our experience, while Quality Control is done by the Contractor, the Quality Assurance is generally[...]
For the purpose of this tender the following definitions apply: A. Quality Assurance refers to all the[...]
01/04/2020
Answered
71
Could EMA confirm if ISO 9001:2015 would be sufficient as an evidence of quality assurance accreditation[...]
As per Technical specifications section 15.2.4 (i), there is no requirement for a specific certification[...]
01/04/2020
Answered
70
The tender mentions the need to provide information related to hand over and setup activities but does[...]
The agency has requested for a setup phase at the contract initiation stage (when the team is formed)[...]
01/04/2020
Answered
69
In the document “EN-Technical+specifications+-+EMA-2019-15-BD", in the table located in page 26, the [...]
As per the Technical Specification section 8. “Estimated contract volume”, the contractor is requested[...]
01/04/2020
Answered
68
Does EMA expect the tenderer to include any 'translation services' capability in their offer?
No translation services will be requested from the Tenderer. Please refer to the answer for question [...]
24/03/2020
Answered
67
Can you please describe how billable units will be calculated for parallel distribution where initial[...]
(1): Each language counts as a billable unit. On a risk-based approach, the contractor may be requested[...]
24/03/2020
Answered
