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1
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Tab Instructions: "7) The legal representative of the tenderer shall sign each page of the Financial [...]
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Please refer to the latest published version of Annex C, where the signature box has been unlocked in [...]
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24/02/2020
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2
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Can you indicate approximately with what regularity (per day / week) and for which volume an order has [...]
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Europol is planning to place orders for standard services on a regular monthly basis and ad hoc (urgent [...]
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03/03/2020
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3
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How many hours (contingency time), as stated in Annex 2, chapter 4.1, was bought in 2019?
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Contingency time is normally used to cover for emergencies, sick calls and ad-hoc situations as part [...]
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03/03/2020
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4
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In the document, it's written that Europol cannot commit to minimum volumes at a particular time in point [...]
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Yes, your understanding is correct. However, Europol is planning to place orders for standard services [...]
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03/03/2020
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5
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Can Europol guarantee a minimum set of hours per year?
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No, Europol cannot guarantee a minimum number of hours per year. However, Europol is planning to place [...]
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03/03/2020
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6
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Is it possible to receive the current rostars and shifts as requested by Europol?
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Currently, Europol is requiring on average 2 security guards per day shift, evening shift and night shift [...]
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03/03/2020
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7
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If ad hoc services are requested, in what time frame should the employees be at the location?
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Under ad hoc services requests security guards shall be deployed as soon as possible, within the maximum [...]
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03/03/2020
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8
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As stated in Annex 2, chapter 3, in the future Europol will have one or more other buildings in The Hague [...]
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Yes, the needs arising from the new Europol's building/s have been taken into consideration in the maximum [...]
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03/03/2020
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9
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In the document, it's written that Europol can request services carried out at external events. What [...]
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The exact locations of the external events are not yet known. The required tasks will not substantially [...]
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03/03/2020
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10
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In the document, it's written that the contractor is responsible for the refreshment trainings. Are there [...]
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No, there are not additional specific components other than the ones mentioned in point 4.4 of the Technical [...]
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03/03/2020
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