62
1) During the tender submission, in Tender data phase a form requests "Total amount excl. taxes" and [...]
1) We refer to page 7 Tender data in the Quick Guide on e-Submission (see footnote 2 of the Invitation [...]
07/05/2020
Answered
61
Are we allowed to use our own template provided that we comply with the elements requested (font size [...]
It is possible for the tenderers to use their own templates for the technical proposal, provided that [...]
30/04/2020
Answered
60
Document "EN-Annex 5 to TCS - Supplementary Info on AM and EA" chapter "1.7 Application management services [...]
ECHA provides the infrastructure and the Contractor builds their services on top of it. Activity Backup [...]
30/04/2020
Answered
59
With regards “EN-Tender-specifications - 3.2.3. Technical and professional capacity”, it that we should [...]
We make reference to the answer to Question 17. In the case of a Consortium, each member of the Consortium [...]
30/04/2020
Answered
58
The Price catalogue for AMS services, both on-premise & cloud, lists total of 21 systems for the [...]
The volume for all Effort Band vs Service Band clusters for the maximum duration of the framework contract [...]
30/04/2020
Answered
57
Should the Tenderers provide sizing for the Service Desk Service in their offers? If yes in which part [...]
We make reference to the reply to Question 56.
30/04/2020
Answered
56
Given that the ICT Service Desk is a running service that will be handed-over to the new Contractor, [...]
In section 1.3.4 of the Technical and Contractual Specifications, ECHA provides the products, the number [...]
30/04/2020
Answered
55
Document "Technical-and-Contractual-specifications" chapter "4.3.4 ICT Service Desk Services": Have we [...]
Service desk service is not part of the application management service. ECHA will create a specific contract [...]
30/04/2020
Answered
54
Document "EN-Annex 5 to TCS - Supplementary Info on AM and EA" chapter "1.7 Application management services [...]
We confirm that ECHA is responsible for the items defined in section 1.4 of Annex 5 to Technical and [...]
30/04/2020
Answered
53
Document "EN-Annex 5 to TCS - Supplementary Info on AM and EA" chapter 1.7 Application management services [...]
While ECHA provides standard tooling, the list in Annex 6 may not be exhaustive for delivery of services [...]
30/04/2020
Answered