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1
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Due to COVID-19 and measures taken by EU states' governments, we are applying a work-from-home approach [...]
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The services to be procured under this procedure are needed to replace as soon as possible the services [...]
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21/04/2020
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2
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1. Regarding the Datacentre move, EMSA shall perform a list of tests to qualify that the reboot on the [...]
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Yes, reboot tests are requested as part of the all-inclusive move. EMSA Personnel might assist in this [...]
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22/04/2020
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3
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2. Some weeks preceding the move, all applications that use EMSA BCF (Madrid) as the main site will be [...]
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Yes, site will be emptied of its applications by EMSA Team before the move will start.
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22/04/2020
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4
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3. What’s the maximum time that EMSA BCF (Madrid) systems could remain shutdown to perform the move?
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EMSA BCF systems should not stay in shutdown for more than 10 calendar days. The longer the shutdown [...]
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22/04/2020
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5
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4. All rack equipment’s (except Oracle Exadata and Netapp array) have active support contracts that cover [...]
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Equipment has active support contracts, which however does not cover for damages provoked by a move – [...]
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22/04/2020
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6
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5. The Oracle Exadata X5-2, Netapp storage array and “TESTA” rack shall be moved on different and segregated [...]
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Not necessarily.
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22/04/2020
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7
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6. Does TESTA rack requires any specialized professional services?
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As explained in the Tender Specifications (section 2.1, page 6), TESTA rack might have to be moved without [...]
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22/04/2020
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8
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7. How many racks shall be provided by us on our Datacentre to EMSA equipment’s (excluding EXADATA and [...]
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EMSA has its own racks, and doesn’t need any rack provided by the Tenderer. EMSA own racks shall be moved [...]
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22/04/2020
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9
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8. Does CCTV monitoring the cage will be provided by EMSA, regarding this quote on Specification Document [...]
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Yes – the Tenderer shall confirm that it is possible for EMSA to activate its own camera monitoring system [...]
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22/04/2020
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10
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9. What requirements are requested to access control for the cage?
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Tenderer shall propose its control measures available for accessing the datacentre and the cage.
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22/04/2020
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11
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10. There’s no detail provided on this quote (pp. 17) – “Symantec NetBackup 52201x SUN rack with the [...]
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It is a typo – please disregard the following words under that sentence: “SUN rack with the following [...]
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22/04/2020
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12
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11. All the provided rack power is single-phase (for all racks)?
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Yes
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22/04/2020
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13
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12. With the use of 1 Eaton STS switch on DELL rack, how many equipment’s have only one input power supply [...]
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Only one equipment connected to the Eaton STS switch on DELL rack has only one power supply.
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22/04/2020
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14
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13. How many Cat.6 1000Base-T cables with RJ-45 or FO Cables are needed for each rack?
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Tenderer shall only provide Internet cables (RJ45 and FO) as specified in the Tender Specifications ( [...]
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22/04/2020
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15
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14. The layout of racks (position of each equipment on rack) in EMSA BCF (Madrid) shall be maintained [...]
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Yes
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22/04/2020
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16
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15. What type of structured cabling provided for each rack do you have in EMSA BCF (Madrid) – centralized [...]
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Two racks contain network devices, and all the other racks have cables and fibres directly running from [...]
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22/04/2020
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17
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16. On Appendix B (Price Calculation.xls) what’s the purpose of a pricing for a “4-racks configuration [...]
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The purpose is to provide a price for “4-racks configuration” if needed during contract implementation [...]
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22/04/2020
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18
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Does the maximum budget available include all the posibles renewals?
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Yes, as per Article I.5.1 (Maximum amount of the FWC and maximum prices) of the draft Framework Contract [...]
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24/04/2020
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19
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Which physical interfaces are to be considered for the Internet and Connectivity Layer 2? (i.e. 10G base-SR [...]
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Connectors are specified in the Appendix A of the Tender Specifications attached to the Invitation to [...]
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05/05/2020
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20
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A package of remote hands hours is to be quoted. Is it possible to have a forecast of hours per year? [...]
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Effective amount of hours consumed per month and per year can vary greatly depending on needs, and there [...]
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05/05/2020
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21
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The FWC, on I.3.3, states that "The FWC is concluded for a period of 48 months", and on I.3.5 that "The [...]
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"Downgrades of physical space can be requested at each annual contract anniversary. The reference to [...]
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05/05/2020
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22
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The FWC, on I.3.3, states that "The FWC is concluded for a period of 48 months", and on I.3.5 that "The [...]
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Power upgrades and downgrades shall be considered on a yearly basis (i.e., annual contract anniversary [...]
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05/05/2020
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23
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Can all documents, that are to be uploaded by the tenderer, be digitally signed? including the ones where [...]
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"According to Section 3 of Appendix I e-Submission Guidelines attached to the Tender Specifications, [...]
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05/05/2020
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24
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On the Internet Connectivity - when filling the 5Gbps solution, the price should be the total amount [...]
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Price shall be the total amount for the 5Gbps solution. Please note that all prices in the table are [...]
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05/05/2020
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25
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The line to connect EMSA BCF and EMSA DC, could be a L3 line (IP or MPLS) or is required to be a L2 connection [...]
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Line can be L3.
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05/05/2020
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26
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MEO – SERVIÇOS DE COMUNICAÇÕES E MULTIMÉDIA, S.A., hereinafter also referred to as “MEO”, a public limited [...]
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"As a general obligation stemming from the Treaty on the Functioning of the European Union and the Charter [...]
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05/05/2020
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27
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The article 21º of the DIRECTIVE 2014/24/EU OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 26 February [...]
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Please refer to answer provided to part I.
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05/05/2020
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28
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Paragraph 1 of article 66 of the CCP refers that “for reasons of commercial, industrial, military or [...]
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Please refer to answer provided to part I.
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05/05/2020
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29
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In this regard, the Law No. 26/2016 of August 22, expressly states that “A third party only has the right [...]
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Please refer to answer provided to part I.
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05/05/2020
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30
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Thus, under the terms and for the purposes of the provisions of article 21º of the DIRECTIVE 2014/24/ [...]
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Please refer to answer provided to part I.
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05/05/2020
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31
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17. All system/ equipment in EMSA BCF datacentre are independent and maybe shutdown?
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Yes
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05/05/2020
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32
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18. Should we presume that the move will occur in single phase?
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Yes
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05/05/2020
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33
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19. Each system/ equipment will maintain its original rack position?
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Yes
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05/05/2020
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34
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20. No new equipment will be added in new EMSA BCF data center?
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No new equipment will be added previously and during the move.
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05/05/2020
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35
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21. All IP addressing will be the same in the EMSA BCF data center? There’s no need for system/equipment [...]
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Yes – addressing will stay the same, hence no need for reconfiguration.
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05/05/2020
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36
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22. After the moving and physically install system/equipment in the new EMSA BCF they will be power on [...]
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Yes data re-syncronisation, functional and application tests will be executed by EMSA Team.
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05/05/2020
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37
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23. We assume that no contingency plan or equipment will be needed besides the insurance policy for the [...]
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The plan for the move will be assessed based on how it handles possible risks for EMSA during the transportation [...]
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05/05/2020
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38
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24. We assume that EMSA will guaranty data recovery mechanisms (backups) and have operational recovery [...]
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Yes
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05/05/2020
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39
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25. It is possible to have remote access to the systems/equipment located in EMSA BCF through EMSA DC [...]
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Yes – after the contract award.
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05/05/2020
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40
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26. What is the scope of EMSA team in this process?
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EMSA Team will assist at the beginning with the shutdown phase (remotely), and then it will assist again [...]
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05/05/2020
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41
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27. It’s possible to have Serial Number of each system/equipment in scope?
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After the award of the contract, a kick off meeting will be held to review the plan for the move, and [...]
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05/05/2020
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42
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28. Is it possible to refer the validity of the contract of this systems/equipment and the entity that [...]
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After the award of the contract, a kick off meeting will be held to review the plan for the move, and [...]
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05/05/2020
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43
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29. The system/equipment in the origin site has all the cables (energy, networking, etc.) tagged or is [...]
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It is part of the service to tag it.
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05/05/2020
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44
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30. In any circumstances the move includes moving all the systems/equipment but not the rack?
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Racks shall be moved together with the other equipment, and shall be re-installed to be re-used in the [...]
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05/05/2020
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45
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31. The move of the systems/equipment is just in one wave or EMSA need more than one wave to do the move [...]
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The move shall be performed in as less time as possible in order to minimise the risk for EMSA of being [...]
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05/05/2020
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46
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32. The move includes cables?
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Yes all cables should be moved and re-installed to be re-used in the new hosting center.
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05/05/2020
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47
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33. Do EMSA BCF has access conditions to take the racks completed or need to be in parts (ex: weight [...]
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The current EMSA BCF hosting site has the access conditions to move the complete racks.
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05/05/2020
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