16
With regards to annex 1.9 (SLA) 4.2.3.3 (TTR), can you please confirm that the TTR should be measured [...]
The Contracting authority does not confirm your understanding. As stated in the SLA, the time to repair [...]
16/07/2020
Answered
15
Hello, With regards to IAS, service specifications article §2.1.1 mentions “All equipment has to be separate [...]
The Contracting Authority wishes to underline that only tenderers to whom a specific contract is awarded [...]
16/07/2020
Answered
14
Hello, Can you please provide the exact adresses of the different sites for which an answer needs to [...]
The list of exact addresses per location has been published on the eTendering website today. Please refer [...]
16/07/2020
Answered
13
What is the expected ratio between normal installations and urgent installations that require a shorter [...]
Urgent installation requests are expected to occur only in crisis situations. The impact of crisis situations [...]
06/07/2020
Answered
12
The provider assumes, that - even if in the rest of the document a change will be considered as an EUI [...]
The Contracting authority confirms your understanding. As stated in the SLA, there is a distinction between [...]
06/07/2020
Answered
11
In case we offer DDoS protection as a cloud based service we would require customer owned IP-addresses [...]
As the evaluation of the offers is only based on the price proposed, it is not possible to privilege [...]
06/07/2020
Answered
10
"The connections between the provider’s backbone and the EUI premises have to be implemented through [...]
The Contracting Authority confirms your understanding. EUIs, participating in this FWC, are to be considered [...]
06/07/2020
Answered
9
Pricing for partial SO VAN/P and VAN/M may be different from pricing partial SO VAN/E. Where shall we [...]
Tenderers are only requested to provide one (single) price for partial VAN connections, as per the requirements [...]
06/07/2020
Answered
8
"…The quality will be measured regularly between EUI IAS sites and a list of predefined points in the [...]
As stated in the SLA, the quality will be measured regularly between EUI VAN sites and a list of predefined [...]
06/07/2020
Answered
7
As IAS/A is defined as Provisioning of public IP addresses, how shall an “availability” be measured for [...]
Use of the dedicated IP address range must be exclusive for the concerned EUI for the whole duration [...]
06/07/2020
Answered