Call for tenders' details

Title:
Provision of IT Support Services
Contracting authority:
Publications Office of the European Union (OP)
TED publication date:
20/10/2020
Time limit for receipt of tenders:
15/12/2020
Status:
Closed
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Results per page: 10 | 25 | 50 47 Questions found, displaying 1 to 10.[First/Prev] 1, 2, 3, 4, 5 [Next/Last]
# Question Answer Last publication date Status
47
After several readings of the tendering documents, in particular: - 4.5.1.1 of the Specifications “Monthly[...]
We confirm that the unit price in the price schedule is for a one-month period.
11/12/2020
46
In the "Price Schedule", the Cell D19 is prefilled in the Price Schedule (Handover), while it was expected[...]
There is indeed a clerical error in cell D19 of the Price Schedule. The tenderers shall replace the amount[...]
10/12/2020
45
Our understanding is that at the submission of the tender, on the 15th of December, there is no CV to[...]
Please see Tender Specifications, point 2.6.1 (table on page 13), point 2.10 and Annex 1 (table on page[...]
07/12/2020
44
Could you please let us know who is responsible for the monitoring of the AWS and on premise environment[...]
AWS services and IaaS are monitored by and an external 3rd party. OP Information Systems monitoring is[...]
04/12/2020
43
Could you please let us know who maintains the Linux servers? Who maintains the Patching and what is [...]
Maintenance of Linux servers is not in scope of contract. Linux Servers Maintenance is managed by an [...]
04/12/2020
42
Could you please let us know what the split is between housing and hosting on the Middleware part?
All technical details are available in point 4.3.5 Technical Environment and in TECHNICAL ANNEX II.
04/12/2020
41
Could you please let us know what is specifically deployed on AWS? Could you confirm is IaaS or more [...]
All technical details are available in point 4.3.5 Technical Environment and in TECHNICAL ANNEX II. To[...]
04/12/2020
40
Could you please let us know who maintains the AWS account as such? Is it possible to get root access[...]
AWS account are maintained by an external 3rd party. It is not possible to grant root access to AWS.
04/12/2020
39
Could you please confirm how the Connection between the on premise architecture and AWS is organized?[...]
All technical details are available in point 4.3.5 Technical Environment and in TECHNICAL ANNEX II.
04/12/2020
38
Could you please confirm if it is possible to interface the mentioned OP tools with our tool suite?
This cannot be confirmed. However it can be discussed during the takeover. Please note that this interface[...]
04/12/2020