Call for tenders' details

Title:
Provision of ICT Support Services, Including Systems Maintenance and Development...
Contracting authority:
Agency for Support for BEREC (BEREC Office)
TED publication date:
28/08/2020
Time limit for receipt of tenders:
12/10/2020
Status:
Closed
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Results per page: 10 | 25 | 50 10 Questions found, displaying all Questions .
# Question Answer Last publication date Status
10
1) In order to allow the Tenderer to calculate its Financial offer accordingly, please specify the estimated[...]
1) The detailed description on the resource allocation for each of the service groups can be found in[...]
05/10/2020
9
Is there any ticketing system involved in the support activity, and if yes, will it be provided by BEREC[...]
In order to support the internal processes and the envisaged ICT tasks, there is a dedicated ticketing[...]
23/09/2020
8
Will BEREC provide laptop/phone with subscription / working location arrangements at their site in Riga[...]
The necessary onsite equipment (including working place arrangements) will be provided.
23/09/2020
7
What are the Service level agreement (SLA) parameters for the services requested? Should it be assumed[...]
The estimates indicated in the financial model (Annex 6) are in accordance with the requirements/parameters[...]
23/09/2020
6
In order to allow the Tenderer to plan for resource allocation and provide the technical and financial[...]
Part of the infrastructure is based on the Microsoft solutions (such as E-mail system, Identity solution[...]
23/09/2020
5
1) In order to allow the Tenderer to plan for resource allocation and provide the technical and financial[...]
1. The planned start date of the contract and respectively the provision of the services is planned as[...]
23/09/2020
4
Are there any certifications required (other than Language certifications), indicating professional qualifications[...]
The description of qualifications should be included in the CVs. All mentioned/referenced qualifications[...]
18/09/2020
3
Could you please specify if the consultants will be performing for a long term assignments (more than[...]
In most cases the contractor will be performing (delivering services) for a long term assignments (more[...]
11/09/2020
2
Please clarify if the amount of 934.4 k€ covers 1 year of services or 4 years of services.
The amount of EUR 932 400 is the estimated total value of the contract over its maximum duration of 48[...]
08/09/2020
1
Please specify the number of CVs to be submitted as an evidence for criteria T2 & T3.
The number of CVs to be submitted is: 1 CV for the criterion T2 and 1 CV for the criterion T3.
04/09/2020