Call for tenders' details

Title:
Provision of Consultancy Services to Support the EIB Group Complaints Mechanism
Contracting authority:
European Investment Bank (EIB)
TED publication date:
23/05/2022
Time limit for receipt of tenders:
27/06/2022
Status:
Closed
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Results per page: 10 | 25 | 50 13 Questions found, displaying 1 to 10.[First/Prev] 1, 2 [Next/Last]
# Question Answer Last publication date Status
13
Could you please provide us with past examples of typical “turnaround” time allocated to the External[...]
Lot 2 assignments will require the full availability of the consultant during a nine to twelve months[...]
17/06/2022
12
Could you please provide us with an estimated number of Lot 2 assignments expected for the timeframe [...]
The EIB-CM estimates eight assignments with Lot 2 consultants in the expected timeframe (a minimum of[...]
17/06/2022
11
Could you please provide us with past examples of typical “turnaround” time allocated (if relevant, ranges[...]
Depending on the complexity of the case, turnaround times can vary from days (for example, targeted legal[...]
17/06/2022
9
Could you please provide us with a shortlist/portfolio of relevant regulatory frameworks, standards, [...]
The EIB Group's commitment to sustainable development is articulated in its overarching policy framework[...]
17/06/2022
10
Could you please provide us with examples/case studies (if necessary, anonymised) of highly complex assignments[...]
Please visit the following links to view highly complex cases requiring significant expert support, which[...]
17/06/2022
8
Could you please provide us with an estimated number of Lot 1 assignments expected for the timeframe [...]
Complaints received by the EIB-CM are citizen-driven. The number of complaints received and the expertise[...]
17/06/2022
7
Could you please provide us with general statistics from recent years (e.g. 2019-2021) in terms of required[...]
In 2021, the EIB-CM received 64 complaints, of which 69% concerned environmental and/or social impacts[...]
17/06/2022
6
Could you please specify the other types of complaints handled by the EIB-CM, other than environmental[...]
Other than environmental and social complaints, service providers under Lot 1 are expected to assist [...]
17/06/2022
5
1. From the TORs, we understand we can propose same experts in the 2 lots, please confirm. 2.We understand[...]
1. We confirm. 2. We confirm.
17/06/2022
4
In the previous FWA, Article 13 of the general conditions was limiting the liability. Now article 15 [...]
Please note that we have updated the provisions on liability. Please refer to Model Framework Agreement[...]
17/06/2022