Call for tenders' details

Title:
Telephony Communications Services
Contracting authority:
European Union Intellectual Property Office (EUIPO)
TED publication date:
02/06/2018
Time limit for receipt of tenders:
17/07/2018
Status:
Closed
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Results per page: 10 | 25 | 50 25 Questions found, displaying 1 to 10.[First/Prev] 1, 2, 3 [Next/Last]
# Question Answer Last publication date Status
14
#1 EUIPO required 3 different types of collaboration from level 1 to level 3, however we couldn’t find[...]
1. EUIPO requests the tenderers to propose in their Technical Plan how they will structure their service[...]
28/06/2018
10
- Generic questions: 1. Confirm the obligation to answer to complete lots without excluding any country[...]
1. When applying for any lot, the tenderers must present an offer that: • that includes all services [...]
15/06/2018
6
- About lot A: o Is it requested maintaining the current local numbering (portability)? o Does it imply[...]
. See Annex II – technical specifications, point 4.2.4: The current numbering plan of each Agency shall[...]
14/06/2018
8
- About lot B: o What is required about call centers that are now in cloud mode with a third party? We[...]
. Lot B requires services to manage call centres (PABX) on premises only. Management of call centres [...]
14/06/2018
9
- About lot C: o Is it accepted as a type of access to the internet? o Is it requested to maintain the[...]
. Yes, see Annex II – technical specifications, point 6.2.2. . See Annex II – technical specifications[...]
14/06/2018
13
1. Can you please provide a summary per destination for the international minutes to gauge the typical[...]
1. As indicated in “Annex II Technical Specifications”, part 6.2.5.1, we cannot provide any other figures[...]
28/06/2018
7
4.2.3. Coverage requirements - May we have the plans of the exact localisations to be covered as well[...]
4.2.3. Coverage requirements -The contractor will request any technical information to any agency once[...]
14/06/2018
12
A. On the unlimited bundle option, does this relate to a bundled minutes package or a Class of Service[...]
A. The unlimited bundle option provides no restriction to what the end user can dial. B. EUIPO requests[...]
28/06/2018
23
Certain of our services include elements supported by third party suppliers. These elements are contracted[...]
No, but a detailed description of those global basis suppliers for each country should be presented, [...]
09/07/2018
1
Con intención de ofrecer una solución técnica del nivel que esta licitación requiere, solicitamos la [...]
The date for the submission of tenders is postponed to the 17/07/2018 13:00 The date for the opening [...]
11/06/2018