Call for tenders' details

Title:
Helpdesk and Other Support Services to the EURES Portal
Contracting authority:
European Commission, DG Employment, Social Affairs and Inclusion (EMPL)
TED publication date:
22/09/2018
Time limit for receipt of tenders:
17/12/2018
Status:
Closed
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Results per page: 10 | 25 | 50 77 Questions found, displaying 1 to 10.[First/Prev] 1, 2, 3, 4, 5, 6, 7, 8 [Next/Last]
# Question Answer Last publication date Status
52
a. How many users will need to have access to those systems on Commission’s behalf? b. Please, confirm[...]
A: See reply to question #37 B: Regular monitoring of the helpdesk's activities will be ensured by the[...]
12/11/2018
59
According to Annex 2, we understand that for the Level I, II and III CVs the university degree is not[...]
See reply to question 58
21/11/2018
65
According to the answer 61: "All experts defined in Annex II (Qualification levels I to IV) will hold[...]
See replies to questions 30 and 31
29/11/2018
76
According to the specification of the CfT, there appear two different sets of reports: (Section 1.2.4[...]
Both lists are correct and complement each other. Section 1.2.4 explains delivery from the payments perspective[...]
10/12/2018
3
According to the Tender Specifications, we need to provide references in English, German, French, Italian[...]
The evidence to fulfil criterion A2 consists of references for actions (projects or services) delivered[...]
02/10/2018
23
According to the Tenderer Specifications, we need to provide references showing the provision of helpdesk[...]
Please see reply to question #10
12/10/2018
10
According to the Tenderer Specifications, we need to provide references showing the provision of helpdesk[...]
The tenderer must provide references showing the provision of helpdesk services. Only services provided[...]
05/10/2018
26
According to the tendering specifications we read that all the evidence concern the Selection Criteria[...]
The tenders must be presented as follows (section 1.6): Part A: Identification of the tenderer Part B[...]
12/10/2018
44
Can the contracting authority confirm alternative contact methods are funded separately by them or should[...]
The Contracting Authority expects the future Contractor to provide equivalent contact services to the[...]
07/11/2018
40
Can the Contracting Authority explain how access to the JIRA based ticketing system will be provided [...]
The Contracting Authority will provide the Contractor with the necessary credentials (username and password[...]
06/11/2018