Call for tenders' details

Title:
Technical and Operational Services for the CISE Project
Contracting authority:
European Maritime Safety Agency
TED publication date:
27/08/2019
Time limit for receipt of tenders:
03/10/2019
Status:
Closed
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Results per page: 10 | 25 | 50 17 Questions found, displaying 1 to 10.[First/Prev] 1, 2 [Next/Last]
# Question Answer Last publication date Status
2
Are there existing Service Level Agreements that have been developped by the consortium and that must[...]
There are no Service Level Agreements (SLA) defined within the context of the EUCISE2020 project that[...]
19/09/2019
5
Can you please confirm that we can sign all the required statements/tender forms as well as the Tender[...]
Qualified electronic signature will be accepted as digital equivalent to handwritten signature.
23/09/2019
13
EN-Annex B.02 Tender Specifications “REQ_14. Considering all the Module 1 support processes, the tenderers[...]
It is confirmed that for module 1 you may propose an adequate team composition, and that you are not [...]
27/09/2019
16
EN-Annex B.02 Tender Specifications “REQ_18 The same person cannot be allocated to two different levels[...]
The level 0 is the web site. As stated in the "Technical and Operational support" document (see appendices[...]
27/09/2019
11
EN-Annex B.02 Tender Specifications “REQ_21. Table 2 - Incident Classification and Reaction Times.” and[...]
1. In case of a problem (2nd level), the SLA to apply or the resolution (time to solve) will be agreed[...]
27/09/2019
8
EN-Annex B.02 Tender Specifications “REQ_27. The Incident Handling Procedures (IHP) are used to address[...]
1. It refers to the tool from implementing the IHP procedure which is wiki-based. 2. The contractor is[...]
27/09/2019
12
EN-Annex B.02 Tender Specifications “REQ_35. In order to estimate the effort and competences required[...]
EUCISE2020 has developed a pre-operational network connecting ten national nodes, and eighteen national[...]
27/09/2019
9
EN-Annex B.02 Tender Specifications “REQ_42. The Project Management Officer can request the contractor[...]
As part of module 1, EMSA can request to the contractor up to 4 CISE nodes installation for the entire[...]
27/09/2019
15
EN-Annex B.02 Tender Specifications, p. 8-10, Section 2.3.2.1 Incident and Problem management Question[...]
EUCISE2020 has developed a pre-operational network connecting ten national nodes, and eighteen national[...]
27/09/2019
17
EN-Annex B.02 Tender Specifications, p. 8-10, Section 2.3.2.2 Node configuration Question: In order to[...]
EUCISE2020 has developed a pre-operational network connecting ten national nodes, and eighteen national[...]
27/09/2019