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Call for tenders' details

Title:
End-User Support Services – Service Mode (EUSS-SM)
Contracting authority:
European Commission, DG Informatics (DIGIT)
TED publication date:
07/11/2019
Time limit for receipt of tenders:
05/02/2020
Status:
Closed
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Results per page: 10 | 25 | 50 103 Questions found, displaying 1 to 10.[First/Prev] 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11 [Next/Last]
# Question Answer Last publication date Status
1
Could you please re-upload the file "II-7.2 EUSS Technical Evaluation - Lot 2.pdf"? It appears to be [...]
The contracting authority confirms that the .zip file “Tender specifications and annexes” has been re-uploaded [...]
08/11/2019
2
With reference to Section 3.2.3 Technical and professional capacity, tender specifications_main administrative [...]
The contracting authority confirms that for Lot 1, all contract references (referenced contracts) presented [...]
13/11/2019
3
In tender specifications, Criterion T1-B) "Each of five contracts must have been executed for a different [...]
With regards to letter B (for both lots) under criterion T1, the contracting authority underlines that [...]
13/11/2019
4
Document "II-7.2 EUSS Technical Evaluation - Lot 2" is not readeable or is corrupted. Could DIGIT kindly [...]
Please refer to the answer to Question 1.
08/11/2019
5
We are unable to open the file "II-7.2 EUSS Technical Evaluation - Lot 2.pdf". When downloading it seems [...]
Please refer to the answer to Question 1.
08/11/2019
6
Our undrestanding is that providing the same project reference for both lots is allowed (as long as the [...]
The contracting authority confirms your understanding as long as the same referenced contract presented [...]
13/11/2019
7
In section 4.4 of the "II-9.0 EUSS General Service Requirements" document, you refer to the transformation [...]
Questions 2.2 – 2.7 related to Criterion 2 of the EUSS-SM Lot 1 Technical evaluation questionnaire refer [...]
13/11/2019
8
Following our initial evaluation of the End-User Support Services Call for Tender and taking into account [...]
The contracting authority has provided a sufficiently long initial deadline for submission of offers [...]
21/11/2019
9
Due to the end of year holidays and the complexity of this RFP, which is mostly driven by the high level [...]
Please refer to the answer to Question 8. Question8
21/11/2019
10
It is our understanding that you request a description of our methodology for the pricing of the service [...]
The contracting authority confirms that Question 1.2 for Criterion 1 from the Technical evaluation questionnaire [...]
21/11/2019