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2
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According to technical specifications, EUIPO expects a service delivery model based on the ITIL v3 framework [...]
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The service delivery model expected for the initial stage of the framework contract and the evaluation [...]
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18/10/2019
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3
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Would it be possible to use our own template for writing the technical proposal and use the template [...]
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No, tenderers are required to fill in the technical proposal included in Annex V – SRF as indicated in [...]
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18/10/2019
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4
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We understand that images that include additional information to the text cannot be used. But images [...]
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Unless otherwise specified within the text of the Quality Criteria Question, as stated on the 1st page [...]
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18/10/2019
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1
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We understand that the meaning of the "Estimated cost for the execution of the plan" in section 6.4.2 [...]
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The detailed plan for the transition IN phase will require to be included the global estimated cost for [...]
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18/10/2019
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5
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1) Could you please indicate the tools that will be consolidated in the new ITSM tool? 2) Do you have [...]
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The Q&A session is meant to clarify doubts on interpretations of the text of the tenders documents [...]
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22/10/2019
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6
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Dear Sir/Madam, it is unclear if the FWC is with a cascade or a parallel mechanism. Thank you very much [...]
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As indicated in section 4 of Annex I, the Office is planning to award multiple Framework Contracts, under [...]
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22/10/2019
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11
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Given the elevated number of BMC components in place at EUIPO infrastructure, could you please indicate [...]
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The Q&A session is meant to clarify doubts on interpretations of the text of the tenders documents [...]
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24/10/2019
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10
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Can we assume that the location of training sessions during Transition IN will be on-site at EUIPO facilities [...]
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The Q&A session is meant to clarify doubts on interpretations of the text of the tenders documents [...]
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23/10/2019
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9
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In order to better plan the duration of Transition IN, could you please indicate the expiry date of the [...]
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The Q&A session is meant to clarify doubts on interpretations of the text of the tenders documents [...]
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23/10/2019
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8
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We understand that all responsibilities in the SDLC process under this Framework Contract are undertaken [...]
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The responsibilities in Annex C QSD-0208 Manage Software Development Lifecycle to be covered by this [...]
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23/10/2019
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