Call for tenders' details

Title:
Third Party Administrator (TPA) — Management of HIS Reimbursement Requests and A...
Contracting authority:
European Investment Bank (EIB)
TED publication date:
10/04/2020
Time limit for receipt of tenders:
13/04/2022
Status:
Closed
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Results per page: 10 | 25 | 50 105 Questions found, displaying 1 to 10.[First/Prev] 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11 [Next/Last]
# Question Answer Last publication date Status
73
"On page 34 of the ToR, it states that no medical data should be requested from the service provider. [...]
Prior approval for hospitalisations is not required therefore there is no justification to request medical [...]
14/05/2020
89
"Our bank statements are electronically routed to the US for upload into the our system, which means [...]
The use of servers and cloud services for processing of personal data outside the EEA is not acceptable [...]
14/05/2020
86
"• Could you please provide us with the inflow of calls (number of calls received per year) or the call [...]
Stable at 0.7 per life per year over the past 3 years.
14/05/2020
97
1)Is it a requirement to include Healthcare Institutions in locations outside the EU & UK in the [...]
1) No it is not a requirement, and therefore may not be considered an advantage for the tenderer in a [...]
14/05/2020
69
1. In "Terms of Reference" you demand that the whole program should be performed within 4 hours. Even [...]
1. Fair point: indeed some examinations may need more time but the usual average time required for the [...]
14/05/2020
54
2.2.2. Volume of services Under Lot 2, 7,000 beneficiaries are eligible for the services. The population [...]
3+1 years
14/05/2020
44
Apart from French and English, which other languages are required/desired?
Only English and French are mandatory.
14/05/2020
48
Appendix 5 to the ToR Lot 1 & 2 – Draft sections 7 and 8…. Q22. Would you have a Table of Benefits [...]
Q 22 - There is no booklet available currently, the benefits are detailed in the EIB Staff Rules; Q 23 [...]
14/05/2020
99
Art. 2.1.2.2 of Annex A Technical Specifications Lot 1 stipulates for Preauthorisations: The Service [...]
In many cases hospitalisations happen without preapproval nor second opinion, thus without medical data [...]
14/05/2020
45
Besides HIS are the members covered by any other insurance scheme?
EIB staff are normally affiliated to HIS only; retirees are often affiliated to HIS only; we estimate [...]
14/05/2020