Call for tenders' details

Title:
Provision of Consultancy Services to Support the EIB Group Complaints Mechanism
Contracting authority:
European Investment Bank (EIB)
TED publication date:
23/05/2022
Time limit for receipt of tenders:
27/06/2022
Status:
Closed
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Results per page: 10 | 25 | 50 13 Questions found, displaying 1 to 10.[First/Prev] 1, 2 [Next/Last]
# Question Answer Last publication date Status
1
We understand from the Tender specifications that we do not need to include experts CVs in the proposals [...]
We confirm your understanding is correct, Annex E is sufficient.
10/06/2022
2
The TORs states that the organisation should be presented in maximum 3 pages and the Quality insurance [...]
Yes, we agree to allow maximum 5 pages for the Organisation and maximum 2 pages for the Quality assurance
10/06/2022
3
The TORs state that the prices are fixed for the whole duration of the FWA. This was a clause valid in [...]
Please note that we have revised the provisions on indexation. Please see in this regard Terms of Reference [...]
17/06/2022
4
In the previous FWA, Article 13 of the general conditions was limiting the liability. Now article 15 [...]
Please note that we have updated the provisions on liability. Please refer to Model Framework Agreement [...]
17/06/2022
5
1. From the TORs, we understand we can propose same experts in the 2 lots, please confirm. 2.We understand [...]
1. We confirm. 2. We confirm.
17/06/2022
6
Could you please specify the other types of complaints handled by the EIB-CM, other than environmental [...]
Other than environmental and social complaints, service providers under Lot 1 are expected to assist [...]
17/06/2022
7
Could you please provide us with general statistics from recent years (e.g. 2019-2021) in terms of required [...]
In 2021, the EIB-CM received 64 complaints, of which 69% concerned environmental and/or social impacts [...]
17/06/2022
8
Could you please provide us with an estimated number of Lot 1 assignments expected for the timeframe [...]
Complaints received by the EIB-CM are citizen-driven. The number of complaints received and the expertise [...]
17/06/2022
9
Could you please provide us with a shortlist/portfolio of relevant regulatory frameworks, standards, [...]
The EIB Group's commitment to sustainable development is articulated in its overarching policy framework [...]
17/06/2022
10
Could you please provide us with examples/case studies (if necessary, anonymised) of highly complex assignments [...]
Please visit the following links to view highly complex cases requiring significant expert support, which [...]
17/06/2022