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105
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Please confirm the call volume from insured members per year for 2017,2018 and 2019. Please also advise [...]
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Number of calls during the working hours: 4708 (2017), 5863 (2018), 5947 (2019), information on call [...]
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18/05/2020
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104
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• Could you please provide us with the number of lines/invoices per claim for the same period as the [...]
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As eligibility and type of reimbursement is going to change, the past evolution of the number of claims [...]
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18/05/2020
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103
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• Could you please provide us with the inflow of claims (number of claims received per year) or the claim [...]
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As eligibility and type of reimbursement is going to change, the past evolution of the number of claims [...]
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18/05/2020
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102
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Please provide full census data of the EIB (Lot 1) and EIB+EIF (Lot 2) populations to be administered [...]
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For the purpose of tendering, only aggregated demographic data is provided - see Appendix 2 to the ToR [...]
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14/05/2020
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101
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Please confirm whether salary information will be provided with the enrolment data to allow calculation [...]
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Salary will not be provided by the employer; the income of the family will be provided by the requester [...]
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14/05/2020
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100
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Is there a requirement to use a specific exchange rate source for the conversion of claims? Please advise [...]
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As per point 1.3 of annex II of the Staff rules: rate on the day of care; no specific rate.
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14/05/2020
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99
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Art. 2.1.2.2 of Annex A Technical Specifications Lot 1 stipulates for Preauthorisations: The Service [...]
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In many cases hospitalisations happen without preapproval nor second opinion, thus without medical data [...]
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14/05/2020
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98
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Please provide the number of Full Medical Examinations / Check-ups performed per city / location for [...]
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The programme laid out in this tender is new. The current programme in place only includes 2 hospitals [...]
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14/05/2020
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97
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1)Is it a requirement to include Healthcare Institutions in locations outside the EU & UK in the [...]
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1) No it is not a requirement, and therefore may not be considered an advantage for the tenderer in a [...]
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14/05/2020
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96
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How will we identify persons at risk / belonging to a risk group in order to adapt the screening method [...]
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The Health Care provider will need to do so, but not the Administrator. The EIBG does not own beneficiaries [...]
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14/05/2020
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