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101
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In the 'Technical Specifications' document it is stated that a completed Annex III (Declaration of honour [...]
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The e-submission platform is designed in a way that it is compulsory to upload a Declaration on Honour [...]
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27/08/2019
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100
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In this section you ask for '1 small clinical waste bin and 1 sharp bin in the first aid room'. These [...]
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The Agency cannot remove the supply and servicing of clinical waste bins and sharp bins from the requirements [...]
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22/08/2019
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99
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In this section you ask for '25 x Sharp bins for each disabled toilet'. Are you sure you want sharpbins [...]
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The requests for 25 sharp bins for each disabled toilet is based on what was in use in the Agency’s previous [...]
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22/08/2019
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98
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In this section you ask for 47 Enzyme and urinal sleeves for each urinal. Can you specify this product [...]
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The urinals are not waterless. The Agency does not prescribe the type of product to be used; this will [...]
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22/08/2019
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97
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Hand soap has been added to the Costing sheet in sheet 1 (Cleaning services) in section 2: Consumables [...]
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A new costing sheet (v.4) has been published in which the formula is corrected. Tenderers must use this [...]
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21/08/2019
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96
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Can you provide us with an indication of the m2 of carpet in the building?
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Please see the answer to question 93 and 94, as well as Annex XX (Additional information), which has [...]
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20/08/2019
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95
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Thanks for providing us with the floor types. To compile an accurate calculation however, an indication [...]
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Please see the answer to question 93 and 94, as well as Annex XX (Additional information), which has [...]
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20/08/2019
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94
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In order to provide you with an accurate price for deep cleaning, the following information is required [...]
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For the requested information, please see Annex XX: Additional information, which has been published [...]
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20/08/2019
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93
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In order to determine an accurate price for cleaning services, the following information is required: [...]
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For the requested information, please see Annex XX: Additional information. Please note that further [...]
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20/08/2019
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92
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What is the width of the access road to expedition/’Milieustraat’? Can you confirm that waste collector [...]
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The size of the truck that can enter the expedition road and area is limited to the size as specified [...]
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19/08/2019
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91
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Will you accept a tender that is signed by a person who has been authorised in writing by one of the [...]
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This is correct indeed, the Agency will accept a tender that is signed by a person who has been authorised [...]
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13/08/2019
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90
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In your answer on question 43 you state that the contract start date is foreseen to be 01 December ‘19 [...]
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Please see the response to question 87.
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13/08/2019
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89
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Are the costs of supplying the vending machines for the tenderer? If so, what is the expected consumption [...]
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As per annex II (Costing sheet) the tenderers must include in their quote the cost of provision and maintenance [...]
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13/08/2019
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88
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There are no bins asked for the hand towels. In our opinion it’s necessary to add bins especially for [...]
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Please see the answer to question 86. Bins are provided in the building.
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13/08/2019
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87
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The start date of the contract is foreseen to be 01 December 2019. Can you confirm that this is the date [...]
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This understanding is correct: the start of the contact will be the start date of the contract implementation [...]
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13/08/2019
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86
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Definition of sanitary unit: A sanitary unit is a room in your building that contains several toilets [...]
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Please see the new annex ‘XIX’ (Specifications of sanitary units) which has been published with additional [...]
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13/08/2019
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85
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Is it an option / is there any room to place a 'molok' (underground container) to limit the transportations [...]
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No, there is no space available for a ‘molok’ type of container.
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13/08/2019
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84
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Article II.16.1 of the FWC states that the contracting authority is entitled to reduce or reclaim the [...]
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Please note that in case of lack of performance or underperformance by the contractor (Article II.16.1 [...]
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12/08/2019
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83
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A definition of 'force majeure' is included in article II.1 of the FWC. It states that strikes are in [...]
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Please note the Agency is aware and takes into consideration applicable limitations stemming from Dutch [...]
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12/08/2019
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82
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Article II.15 contains a formula for the calculation of the delay damage that the contractor owes if [...]
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Please note EMA is obliged to include liquidated damages clause (i.e. provision II.15) in the award contract [...]
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12/08/2019
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81
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On the one hand, contractor believes that there must be a possibility for liability on the part of the [...]
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Please note Article II.6.1. draft framework contract refers to contracting authority not being liable [...]
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12/08/2019
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80
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Article II.6.3 states that the contractor is liable for all damage. In our opinion however, liability [...]
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Please see the response to question 79.
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12/08/2019
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79
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Article II 6.3 states that the contractor is liable for all loss or damage suffered by the contracting [...]
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Please note that the exact reading of this article is the following: The contractor is liable for any [...]
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12/08/2019
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78
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For the indexation of prices you use a European standard which is serverely different than the usual [...]
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Please see the response to question 77.
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12/08/2019
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77
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The tender, including prices, must be valid for 6 months. Due to fluctuations on the waste market however [...]
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As set out in Article I.5.2 (Price revision index) of the draft framework contract (Annex II to the Technical [...]
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12/08/2019
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76
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Why do you ask for a different frequency of replacing the bins on the (MIVA) invalid tiolet?
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The frequency of replacing the bins is based on the Agency’s previous experience. Frequency could be [...]
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09/08/2019
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75
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Does the tenderer correctly understand that in part two a price must be entered for the consumbles requested [...]
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Yes, the understanding is correct; the quotes for consumables should not include dispensers.
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09/08/2019
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74
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We do not find any soap at the sanitary consumables in the costing sheet. Can you indicate why you are [...]
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Hand soap has been added to the Costing sheet in sheet 1 (Cleaning services) in section 2: Consumables [...]
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09/08/2019
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73
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You indicate at the sanitary consumables that the toilet paper must have a length of 240 cm. Do we assume [...]
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Please refer to question 22.
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09/08/2019
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72
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Is there an obligation to take over members of the current cleaning staff?
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Please be informed that the EMA is currently making use of a fully serviced temporary accommodation, [...]
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09/08/2019
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71
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According the demands of WELL and BREEAM, we would like to offer products which meets these demands. [...]
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Tenderers must submit quotes according to the specifications to ensure fair comparison between tenders [...]
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09/08/2019
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70
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Tenderers can insert suggested machines “compactors/containers/pressers” in Annex II Costing sheet under [...]
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A new Costing sheet (v.3) has been published for tenderers where relevant cells have been unblocked. [...]
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09/08/2019
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69
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You are requesting an all-in price per kilogram. This is not common practise in the Netherlands. Is it [...]
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A new Costing sheet (v.3) has been published to enable tenderers to enter their quotes for a management [...]
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09/08/2019
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68
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In question 2 you have given us indicative measures per floor. In this list, the measures of floor 3 [...]
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Please see below rectification: Floor 4 to 18: standard offices floors: surface 1,350 – 1,435 m2 + bathrooms [...]
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08/08/2019
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67
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The penalty clause in Annex XVI states that the fine is immediately due and payable when the service [...]
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Please see answer to question 34. A penalty is applied if the contractor fails to comply with the KPI [...]
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07/08/2019
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66
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We have noticed that floor 2 is missing from your overview. Can you please provide the details for this [...]
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It is not clear to the Agency which overview is meant. Could the economic operator clarify this please [...]
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07/08/2019
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65
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The costing sheet does not specify a required method for processing/destruction of confidential paper [...]
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As per technical specifications the destruction of confidential waste (including paper) has to be in [...]
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07/08/2019
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64
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From our own experience we believe that the recycling station in your new building will be too small [...]
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Tenderers are requested to present a proposal in line with the Agency requirements. Extra space could [...]
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07/08/2019
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63
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You are requesting rental prices as well as purchase prices for waste bins. For the presses and for organic [...]
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In those cases the applicable rows of column G in sheet 2. Waste management shall be left blank. Please [...]
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07/08/2019
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62
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Oil: can you please let us know which types of oil are being used at EMA, for example frying oil, engine [...]
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Cooking oil will be used in the provision of the catering and hospitality services. The use of any other [...]
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07/08/2019
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61
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The average return on a cleaning contract in the Netherlands is approximately 5%. A 10% penalty for a [...]
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The Agency is unable to negotiate the terms of the SLA.
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07/08/2019
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60
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Can you please confirm that the penalties do not apply when a service cannot be provided according to [...]
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As per article II.14 Force Majeure of the draft contract: II.14.1 If a party is affected by force majeure [...]
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07/08/2019
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59
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You state that all employees proposed by the tenderer will have to be in the possession of a VOG. Does [...]
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As per the point on vetting and screening in section 3.2 (Minimum requirements to be met by the tender [...]
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07/08/2019
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58
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In your RFP nothing is mentioned in regard to outside areas. Does this mean that outside areas are not [...]
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The annual price for daily cleaning should include the main entrance area, access route, staircases and [...]
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07/08/2019
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57
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Operational compliance & risk - KPI contract Can you please confirm that the penalty does not apply [...]
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Penalties shall be applied in line with the output measure “all contracted hours provided during the [...]
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07/08/2019
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56
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Is our assumption correct that the evidence required to evaluate financial feasibility is not part of [...]
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In section 14.2 of the technical specifications it is stated that tenderers shall as part of their tender [...]
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07/08/2019
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55
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We know from our own experience that the waste collection drawers that you intend to use are very small [...]
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The Agency is unable to change the design of the collection drawers at this stage. As per the technical [...]
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07/08/2019
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54
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Can you define what you mean by ‘food compactor’? Pressing swill/organic waste is not recommended, a [...]
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‘Food compactor’ is synonymous with ‘food digester’. As per the technical specifications, the offered [...]
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07/08/2019
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53
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To calculate the number of hours required for waste collection, the following information is required [...]
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Please note that the EMA building is still a construction site, and the Agency does not have at its disposal [...]
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07/08/2019
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52
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In order to collect waste efficiently we need a minimum of 2 and rather 3 high voltage power connections [...]
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As per point d) central waste collection of section 3.1.5 (Waste management including confidential waste [...]
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07/08/2019
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