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11
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Technical and Professional Capacity. See TS, §3.2.3, p.46. Question 1. How many 'sample CVs' need to [...]
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Regarding the CV, at least the CVs of the initial proposed team of 4.1. page 47 should be presented. [...]
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26/01/2018
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12
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With reference to Section “2.1 Introduction: Background to the invitation to tender “, of the procurement [...]
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In case you need to cooperate with other contractors to solve an issue, e.g. you have to submit an incident [...]
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01/02/2018
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13
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With reference to section “2.2.7.5 Service level definitions” of the “EN-Tender Specifications_9196_IT_Infrastructure [...]
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ECDC has 5 systems with BIA level 4. There is no system at BIA level 5, as this level would mean no system [...]
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01/02/2018
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14
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With reference to “2.2.7.3 Standby service” of the “EN-Tender Specifications_9196_IT_Infrastructure services [...]
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As described under 2.2.7.3. in rare cases standby duty intervention is required (during 2016 in 20 cases [...]
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01/02/2018
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15
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With reference to section “3.Interfaces, roles and responsibilities” of “EN-Technical Annex 4 Draft SLA [...]
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1. You are free in the composition of your proposed team, but commonly one would expect that existing [...]
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01/02/2018
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16
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With reference to section “2.2.4.2. ICT BackOffice” of the Tender Specifications, the area of management [...]
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Incidents with Microsoft could be followed by either team, depending on the nature of the request, e.g [...]
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01/02/2018
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17
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With reference to section “4.1. Technical Proposal” of the Tender Specifications, for each required document [...]
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CVs can be annexed and are excluded from the page limits. Cover page, table on content etc are included [...]
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01/02/2018
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18
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With reference to section “2.2.6.1 Off-site infrastructure requirements” of the “EN-Tender Specifications [...]
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ECDC will provide the consultants with laptops and software that will allow them to work on the ECDC [...]
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01/02/2018
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19
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With reference to section “3.2.3. Technical and Professional Capacity” of the Tender Specifications, [...]
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Indeed 2.2.6 gives details on the minimum security requirements that should be described under 3.2.3
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01/02/2018
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20
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With reference to Section “3. IT Service Manager” of the Technical Annex 3 – Consultancy Profiles, in [...]
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Your understanding is correct. The ITIL expert certification is sufficient.
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01/02/2018
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