EU solidarity with Ukraine

Λεπτομέρειες πρόσκλησης υποβολής προσφορών

Τίτλος:
Υπηρεσίες γραφείου εξυπηρέτησης και λοιπές υπηρεσίες υποστήριξης στη δικτυακή πύ...
Αναθέτουσα αρχή:
European Commission, DG Employment, Social Affairs and Inclusion (EMPL)
Ημερομηνία δημοσίευσης στο TED:
22/09/2018
Προθεσμία παραλαβής προσφορών:
17/12/2018
Κατάσταση:
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Results per page: 10 | 25 | 50 77 Ερωτήματα found, displaying 11 to 20.[First/Prev] 1, 2, 3, 4, 5, 6, 7, 8 [Next/Last]
# Ερώτημα Απάντηση Ημερομηνία τελευταίας δημοσίευσης Κατάσταση
67
We note that a new version (01) of the Technical Specifications was posted on 26 November 2018. We have [...]
No, this is the only corrigendum.
29/11/2018
66
Please could you confirm that the only difference between the new tender specifications and the old ones [...]
Yes, this is the only corrigendum.
29/11/2018
65
According to the answer 61: "All experts defined in Annex II (Qualification levels I to IV) will hold [...]
See replies to questions 30 and 31
29/11/2018
64
Please confirm that the new contractor will take-over the Skype account used in the previous contract [...]
Yes.
26/11/2018
63
Please clarify if the hosting of the mail server, where all incoming requests will be directed, will [...]
The hosting of the mail server for incoming requests will be responsibility of the new contractor.
26/11/2018
62
Referring to your answer to question 43, we understand that the new contractor will take-over the same [...]
Please refer to the answers of questions #45 and #60.
26/11/2018
61
It is not completely clear whether all the members of the Helpdesk team need to have a university degree [...]
All experts defined in Annex II (Qualification levels I to IV) will hold a university degree (or equivalent [...]
26/11/2018
60
Thank you for answering questions #43 and #45 in relation to who owns the present 00800 number. However [...]
As ensuring the telephone infrastructure is related to an award criterion (see section 3.3.1 of the Technical [...]
25/11/2018
59
According to Annex 2, we understand that for the Level I, II and III CVs the university degree is not [...]
See reply to question 58
21/11/2018
58
Is a University diploma a prerequisite for all members of the Helpdesk team?
The possible and required levels of qualification for all team members are defined under section 3.2.4 [...]
20/11/2018